Xch srv 5.5 -> Enterprise broke OAB link

Discussion in 'Microsoft Outlook Installation' started by Ann Scharpf, Nov 19, 2003.

  1. Ann Scharpf

    Ann Scharpf Guest

    My company just upgraded our Outlook 2000 IS from the
    limited storage 5.5 version to the unlimited storage
    Enterprise version.

    The problem we are having is that the name check function
    is not finding email addresses from people's Outlook
    Address Books. I have figured out that you can fix this
    problem by going into Tools > Services to delete and re-
    add the OAB. When you exit & log off, Outlook creates a
    new link to the OAB and the name check finds your existing
    contacts.

    So, my question is ... is there something that can be done
    on the back end to perform this function for ALL users, or
    should I create a little video clip and send it to the 100
    users on our system?

    Thanks for any help you can give me.

    Ann Scharpf
     
    Ann Scharpf, Nov 19, 2003
    #1
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