winmail.dat - attachments showing as .dat file

D

dusies

When we send attachments to people they show up on their
ends as winmail.dat files. We are using Outlook 2000 on
the XP platform.

I researched and can't seem to come up with a solution.
We are not using RTF (rich text format) and that seems to
be the only configuration associated with this problem
that I can find. We are using plain text and it still
happens when we forward an email w/ an attachment and
reset it to send via plain text.

Any help would be appreciated. Thank you.
 
N

neo [mvp outlook]

Use plain text or html format and disable Word as your e-mail editor. If it
still occours, it could be one of the following.

1) You are connecting to a Microsoft Exchange 5.5 and the Internet Mail
Connector is configure to send HTML. This checkbox has a nasty side effect
of RTF'ing the message.

2) The contact name in the address book (contacts/personal address book) is
marked to always receive outlook rich text. (e.g. open a contact record in
outlook 2000 corp/workgroup and double click on the email address)

3) If the name is coming from the Global Address List of an Exchange (e.g.
Custom Recipient or Contact), then verify that the always send in Rich Text
is not enabled.

4) <longshot> there is some PDA software (only noticed with Palm) that will
always RTF the message because of the way it integrates into Outlook. (I
think it has to do with syncing contacts, but it is a pain to isolate to be
abolutely sure.)
 
M

Milly Staples [MVP - Outlook]

Sometimes using Word as the editor can cause this to
happen as well. The best advice is to use Plain Text and
the Outlook editor, not Word.
 
D

dusies

I am using plain text, am not using word, have all
contacts checked as plain text recipients and am not
using exchange.

This is driving me crazy. Thanks for your help.
-----Original Message-----
Use plain text or html format and disable Word as your e- mail editor. If it
still occours, it could be one of the following.

1) You are connecting to a Microsoft Exchange 5.5 and the Internet Mail
Connector is configure to send HTML. This checkbox has a nasty side effect
of RTF'ing the message.

2) The contact name in the address book
(contacts/personal address book) is
marked to always receive outlook rich text. (e.g. open a contact record in
outlook 2000 corp/workgroup and double click on the email address)

3) If the name is coming from the Global Address List of an Exchange (e.g.
Custom Recipient or Contact), then verify that the always send in Rich Text
is not enabled.

4) <longshot> there is some PDA software (only noticed with Palm) that will
always RTF the message because of the way it integrates into Outlook. (I
think it has to do with syncing contacts, but it is a pain to isolate to be
abolutely sure.)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


dusies said:
When we send attachments to people they show up on their
ends as winmail.dat files. We are using Outlook 2000 on
the XP platform.

I researched and can't seem to come up with a solution.
We are not using RTF (rich text format) and that seems to
be the only configuration associated with this problem
that I can find. We are using plain text and it still
happens when we forward an email w/ an attachment and
reset it to send via plain text.

Any help would be appreciated. Thank you.


.
 
N

neo [mvp outlook]

Do you have any 3rd party software that syncs/uses with outlook data?
(Start looking at that longshot for something that is setting a hidden
attribute that you can't see or get at with Outlook in Internet Mail Only
mode.)
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


dusies said:
I am using plain text, am not using word, have all
contacts checked as plain text recipients and am not
using exchange.

This is driving me crazy. Thanks for your help.
-----Original Message-----
Use plain text or html format and disable Word as your e- mail editor. If it
still occours, it could be one of the following.

1) You are connecting to a Microsoft Exchange 5.5 and the Internet Mail
Connector is configure to send HTML. This checkbox has a nasty side effect
of RTF'ing the message.

2) The contact name in the address book
(contacts/personal address book) is
marked to always receive outlook rich text. (e.g. open a contact record in
outlook 2000 corp/workgroup and double click on the email address)

3) If the name is coming from the Global Address List of an Exchange (e.g.
Custom Recipient or Contact), then verify that the always send in Rich Text
is not enabled.

4) <longshot> there is some PDA software (only noticed with Palm) that will
always RTF the message because of the way it integrates into Outlook. (I
think it has to do with syncing contacts, but it is a pain to isolate to be
abolutely sure.)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


dusies said:
When we send attachments to people they show up on their
ends as winmail.dat files. We are using Outlook 2000 on
the XP platform.

I researched and can't seem to come up with a solution.
We are not using RTF (rich text format) and that seems to
be the only configuration associated with this problem
that I can find. We are using plain text and it still
happens when we forward an email w/ an attachment and
reset it to send via plain text.

Any help would be appreciated. Thank you.


.
 
N

neo [mvp outlook]

oh, and a custom form may cause this issue as well.
--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


dusies said:
I am using plain text, am not using word, have all
contacts checked as plain text recipients and am not
using exchange.

This is driving me crazy. Thanks for your help.
-----Original Message-----
Use plain text or html format and disable Word as your e- mail editor. If it
still occours, it could be one of the following.

1) You are connecting to a Microsoft Exchange 5.5 and the Internet Mail
Connector is configure to send HTML. This checkbox has a nasty side effect
of RTF'ing the message.

2) The contact name in the address book
(contacts/personal address book) is
marked to always receive outlook rich text. (e.g. open a contact record in
outlook 2000 corp/workgroup and double click on the email address)

3) If the name is coming from the Global Address List of an Exchange (e.g.
Custom Recipient or Contact), then verify that the always send in Rich Text
is not enabled.

4) <longshot> there is some PDA software (only noticed with Palm) that will
always RTF the message because of the way it integrates into Outlook. (I
think it has to do with syncing contacts, but it is a pain to isolate to be
abolutely sure.)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.


dusies said:
When we send attachments to people they show up on their
ends as winmail.dat files. We are using Outlook 2000 on
the XP platform.

I researched and can't seem to come up with a solution.
We are not using RTF (rich text format) and that seems to
be the only configuration associated with this problem
that I can find. We are using plain text and it still
happens when we forward an email w/ an attachment and
reset it to send via plain text.

Any help would be appreciated. Thank you.


.
 

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