WindowsXP and IE Dilemma Dilemma Dilemma, Please Help!!

Discussion in 'Windows XP Configuration' started by Guest, Apr 4, 2006.

  1. Guest

    Guest Guest

    We are using WindowsXP and IE. Our ISP is Optonline. We were having an issue
    where we are able to open, read, delete, file all mail but as soon as we
    wanted to either reply to an email and/or creat a new email from scratch we
    got a pop-up msg that stated that "IE Experienced a problem and must shut
    down" and then our entire internet crashed & shut-down.

    We contacted Optonline who said it is a definite issue w/Microsoft and/or
    IE. We contacted Dell who said that we need to completely remove IE from the
    add/remove programs and install a "Clean Copy" of IE??? I went to add/remove
    programs and do not see IE and was told to click on componets and click on
    IE, Next, and continue to remove.

    I don't wanna make a bad situation worse. I just wanna be able to use IE,
    have proper use of my email, get back to IE and all of my favorite places,
    etc... etc...

    Can someone/Anyone please point me in the right direction of how to remove
    the old IE and how do I then install a new CLEAN COPY of IE and has anyone
    had this email issue w/IE-Microsoft as well???

    We have scanned for spyware, adware, we have removed all pop-up
    blockers including the google toolbar, help, please please please help,
    thanks!!
     
    Guest, Apr 4, 2006
    #1
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