Windows XP Restart Issue - Blank Screen - Cant Get to Desktop

[Aggie2003]

Thank you All in advance for your responds.

My laptop froze and I had to restart it using the on/off button. During the
reboot, I saw the windows logo showing on my screen while loading just like
normal, however, my desktop never reloaded. Now, It appears a blank black
screen after the reloading process. No error messages either. I push the F8
button to access the "advanced options menu" during the restart. I tried safe
mode, Last Known Good Configuration, Start Windows Normalls but none of those
options worked. I didnt want to get into more technical stuff without an
expert's offers for alternative solutions. I want to find a solution without
loosing any documents in my computer. I would appreciate if you could please
send me your recommendations. Thank you

Now, on my Advanced Options Menu, i see the following:

"
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Restore Mode (Windows Domain Controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot
Return to OS Choices Menu
"
PS: My computer has the Windows XP Restore CD installed. It came like that
from the factory without a CD. I can still access to it somehow though if i
need to do system restore. (would i loose word,excel, and picture files? I
dont care about loosing some programs)

 

[DL]

And theres no need to multipost either

 

[Smiles]

Thank you All in advance for your responds.

My laptop froze and I had to restart it using the on/off button. During the
reboot, I saw the windows logo showing on my screen while loading just like
normal, however, my desktop never reloaded. Now, It appears a blank black
screen after the reloading process. No error messages either. I push the F8
button to access the "advanced options menu" during the restart. I tried safe
mode, Last Known Good Configuration, Start Windows Normalls but none of those
options worked. I didnt want to get into more technical stuff without an
expert's offers for alternative solutions. I want to find a solution without
loosing any documents in my computer. I would appreciate if you could please
send me your recommendations. Thank you

Now, on my Advanced Options Menu, i see the following:

"
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Restore Mode (Windows Domain Controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot
Return to OS Choices Menu
"
PS: My computer has the Windows XP Restore CD installed. It came like that
from the factory without a CD. I can still access to it somehow though if i
need to do system restore. (would i loose word,excel, and picture files? I
dont care about loosing some programs)

ok take out the hard drive put it in an external drive box there a very
few that take laptop drives but they are available

recover your data

put back in laptop and format drive and reinstall XP

you could copy all folders on drive but windows drive do not forget
hidden folders

this is your best plan

 

[Smiles]

OK my c drive has these folders

Directory of C:\
Config.Msi
Documents and Settings
Program Files
RECYCLER
System Volume Information
WINDOWS

these get copied to a safe drive if I do not know how a clients data is
saved

Directory of C:\
Documents and Settings
Program Files

along with any other folder they have which does not show in first listing

from this I teach people where their data is hidden and how data is
recommended to be saved
And what to save