Windows Update has encountered an error and cannot display the requested page.

J

Jim Hampson

Running XP Pro Service Pack 2, v.2096. Getting the following error when
trying to run Windows Update (either Express or Custom Install). Any
suggestions appreciated. Thanks in advance.

Windows Update has encountered an error and cannot display the requested
page.
You may wish to try one of these sources for more information about Windows
Update:

Windows Update Home Page
About Windows Update
Support Information

Error number that occured: 0x800A0046
 
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0x800A01AD error code.
Windows Update has encountered an error and cannot display the requested page.


To resolve this error, use one of the following methods.
Method 1: Register the MSXML program files
To register the MSXML files, follow these steps.

Note You may not have installed the files that are listed in steps 3 and 5 on your computer. If you do not have one of these files, when you try to register the file, you will receive an error message that is similar to the following error message:

LoadLibrary("<filename>.dll") failed - The specified file name could not be found.

You can ignore this error message and go to the next step.

1. Click Start, click Run, type regsvr32 Msxml.dll in the Open box, and then click OK.
2. When you receive the following message, click OK: DllRegisterServer in Msxml.dll succeeded.
3. Click Start, click Run, type regsvr32 Msxml2.dll in the Open box, and then click OK.
4. When you receive the following message, click OK: DllRegisterServer in Msxml2.dll succeeded.
5. Click Start, click Run, type regsvr32 Msxml3.dll in the Open box, and then click OK.
6. When you receive the following message, click OK: DllRegisterServer in Msxml3.dll succeeded.


Method 2: Register the Wuaueng.dll file

To register the Wuaueng.dll file, follow these steps:
1. Click Start, click Run, type regsvr32 Wuaueng.dll, and then click OK.
2. When you receive the following message, click OK: DllRegisterServer in Wuaueng.dll succeeded.


The second one worked for me!
 

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