Windows Mail blocks email as phishing email

J

joled

Hello,
We send out email campaigns to our customers that request email from
us notifying them specials/sales/... We are a ligitimate company and
these emails are only sent to customers that request these emails. A
customer has a Vista system and is using Microsoft Mail to read is
emails messages. He reports that email he gets from us is blocked by
the mail reader and he receives the following message "Windows Mail
thinks this email is suspicious and has blocked it" and has the option
to rad the mail anyway.

My questions are
- why does our email get flagged as phishing email?
- is there a list that we are on for some reason the lists us as a
phishers that
MS Mail consults before opening an email?
- if so does anyone know how to contact the keeper ofthe list to
inquire as to how
we got on it and how to get off of it?

Thanks for any suggestions.
joled
 
F

Frank Saunders, MS-MVP OE/WM

Hello,
We send out email campaigns to our customers that request email from
us notifying them specials/sales/... We are a ligitimate company and
these emails are only sent to customers that request these emails. A
customer has a Vista system and is using Microsoft Mail to read is
emails messages. He reports that email he gets from us is blocked by
the mail reader and he receives the following message "Windows Mail
thinks this email is suspicious and has blocked it" and has the option
to rad the mail anyway.

My questions are
- why does our email get flagged as phishing email?
- is there a list that we are on for some reason the lists us as a
phishers that
MS Mail consults before opening an email?
- if so does anyone know how to contact the keeper ofthe list to
inquire as to how
we got on it and how to get off of it?

Thanks for any suggestions.
joled

This was answered in another newsgroup.

If you must post identical messages in more than one newsgroup please
crosspost, i.e. please place all of the newsgroups in the Newsgroup field of
one message, separated by commas. That way when someone reads the message
in one newsgroup it will be marked as read in all of them. In addition, an
answer posted in one newsgroup will generally show up in all of them.

This is usually not necessary since most of those who answer posts read
more than one newsgroup.

See http://www.blakjak.demon.co.uk/mul_crss.htm
 
G

Guest

My questions are
- why does our email get flagged as phishing email?

Windows Mail uses a set of heuristics to determine whether a message is
suspicious. Suspicious mail includes phishing messages and spam. Your message
triggered one of the heuristics.
- is there a list that we are on for some reason the lists us as a
phishers that

No, most likely not.
 

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