Windows Installer Error won't let me Install/Uninstall ITunes

[RyeTronics]

I am running XP SP2 and ran into this problem today.

After trying to upgrade my ITunes to it's newest incarnation, I got the
following error from Windows Installer... "The feature you are trying
to use is on a network resource that is unavailable" It then points
towards a Temp directory that does not exist when I browse for it.

I tried Uninstalling ITunes and I get the same error. I tried
launching ITunes and I get a Problem with Shortcut error box which says
"This action is only valid for products that are currently installed."

I have found numerous posts online about this problem (most dealing
with other programs), but have yet to find a definitive answer or
workaround. I use ITunes everyday so I am really hoping someone can
help me. Any ideas or nudges in the right direction?

Thanks!

 

[Galen]

In RyeTronics had this to say:

My reply is at the bottom of your sent message:

I am running XP SP2 and ran into this problem today.

After trying to upgrade my ITunes to it's newest incarnation, I got
the following error from Windows Installer... "The feature you are
trying to use is on a network resource that is unavailable" It then
points towards a Temp directory that does not exist when I browse for
it.

I tried Uninstalling ITunes and I get the same error. I tried
launching ITunes and I get a Problem with Shortcut error box which
says "This action is only valid for products that are currently
installed."

I have found numerous posts online about this problem (most dealing
with other programs), but have yet to find a definitive answer or
workaround. I use ITunes everyday so I am really hoping someone can
help me. Any ideas or nudges in the right direction?

Thanks!

I don't know the answer (I use a Creative) or I'd offer but you might get
your answer from the vendor of said application.

Apple - Support - iTunes:
http://www.apple.com/support/itunes/

Apple - Support - iPod:
http://www.apple.com/support/ipod/

However...

How to resolve Common "Windows Installer" Problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301


--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes