Windows explorer taking up 100% CPU cycles

M

Michael

For some reason when I play a DVD, windows explorer goes up to 100% every 20
seconds and it makes watching the DVD impossible because of stuttering. I
scanned the PC for malware, viruses, and trojans and it came up negative.
The hard drive is also defragged. I uninstalled the anti-virus and killed
every unnecesary process and it didn't help. Anybody know why this is
happening? I'm using XP SP2 with the current Microsoft updates.
 
J

JS

It could be a sub-process or application that's running in the background
and taking all
the CPU resources, which could be the cause of your PC running slow.

To find and display what could be the problem try Process Explorer:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx

Once you have Process Explorer installed and running:
In the taskbar select View and check 'Show Process Tree' and 'Show Lower
Pane' options.
Then expand the process named 'Explorer' (click on the + sign)
In the column on the left named 'CPU', look for any high CPU usage.
Next click on the CPU column to sort the processes by %CPU usage (Highest to
Lowest).
Move the mouse cursor over any process, you should see a popup with some
detailed info.
Then mouse over the process that's using most or all the CPU %.
Then click on that process to highlight it,
Now that it's highlighted, right click and from the options listed select:
Search Online
This should display what out there on the web about that process.
You can also double click on any process to open up a more detailed
'Properties' window.
Note: some entries like Explorer, System/Services, and
Svchost entries may need to be expanded to show the detail (sub processes),
in this case click on the + located to the left of the entry.

An alternate method using Process Explorer is to double click on the Graph
just below the Menu bar.
This will open the 'System Information' window, which has a larger display
of all three graphs.
Move your mouse over any spike in the CPU Usage graph to see what
process/application or service was the cause of the spike.

JS
 

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