Hi Chris,
I would start by seeing if the machine can boot into Safe Mode. If you
can boot into Safe Mode disable all third party and unnecessary Windows
services starting at boot. Once this is done disable any devices within
Device Manager that are not needed to boot the machine. Make sure you don't
have any programs loading at boot. This issue is most likely due to a
Service or Driver that is loading. If you can get into Safe mode clean boot
the machine using the steps below and also disable all third party services
then reboot to test the results. If the machine boots successfully then
enable the devices/services one at a time until you determine the device or
service that causes the hang. If the steps below fail you may want to
consider performing an In-Place Upgrade (repair) of Windows.
292175 How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/?id=292175
The steps below are further discussed in the following Knowledge Base
article:
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/?id=281770
To disable startup items, you have to manually edit the registry and/or
manually
remove icons from the Startup folder. There are 5 places that programs can
auto-load from:
The folder identified in the registry key:
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ExplorerShell
Folders\Common Startup"
This folder is usually: %systemdrive%\Documents and Settings\All Users\Start
Menu\Programs\Startup on clean installs and: %systemroot%\profiles\All
Users\Start
Menu\Programs\Startup on systems upgraded from NT4.
The folder identified in the registry key:
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ExplorerShell
Folders\Startup"
This folder is usually: %systemdrive%\Documents and
Settings\Your_profile_name\Start Menu\Programs\Startup on clean installs
and:
%systemroot%\profiles\Your_profile_ name\Start Menu\Programs\Startup on
systems
upgraded from NT4.
The registry key:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"
and also check:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce"
To make sure something isn't stuck there. (Runonce items should run only
once)
The registry key:
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run"
and also check:
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Runonce"
To make sure something isn't stuck there. (Again, Runonce items should run
only
once)
The registry key:
"HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows"
items will be in the "Load=" and/or "Run=" lines.
Step-by-step procedure:
WARNING: Using Registry Editor incorrectly can cause serious problems that
may
require you to reinstall your operating system. Microsoft cannot guarantee
that
problems resulting from the incorrect use of Registry Editor can be solved.
Use
Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.
If
you are running Windows NT or Windows 2000, you should also update your
Emergency Repair Disk (ERD).
1) Create two folders on the desktop called "Profile" and "All Users"
2) Right click Start, select Open. Double click Programs, Double click
Startup
Move all shortcuts from this startup folder to the "Profile" folder on
the
desktop
3) Right click Start, select Open All Users. Double click Programs,
Double click
Startup
Move all shortcuts from this startup folder to the "All Users" folder
on the
desktop
4) Save the following key to the desktop as "HLMRun":
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
(Highlight the Run key, click Registry, Save Key [regedt32] or click
Registry, Export Registry File
[regedit])
Delete all entries in the above key and its subkeys. Do not delete
the run
key itself
(Do the same for RunOnce if needed)
5) Save the following key to the desktop as HCURun
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
(Highlight the Run key, click Registry, Save Key [regedt32] or click
Registry, Export Registry File
[regedit])
Delete all entries in the above key and its subkeys. Do not delete
the run
key itself
(Do the same for RunOnce if needed)
6) Write down any entries you find in the following values and then delete
their
data.
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows\Load
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows\Run
(We can't export and delete the entire key because there is usually
other data here.)
