C
Chuck
Hi Everyone,
I have an HP Pavilion 754n system that was purchased as a
display model from an office products retailer. This is
a stand alone home system with no network to other
computers. There are 3 computer administrator accounts
and one limited user account set up on it. Obviously the
operating system was already installed at the time of
purchase. When I try using my administrator account or
the other two similar accounts to update or register some
software (e.g., ICQ or Movie Magic Screenwriter 2000)
packages, I am told that I do not have sufficient rights
to make modifications to systems files and to do so from
an administrator account. The same message is received
when I attempt to do the same things on the other two
administrator accounts.
Have gone so far as to enter the system in SAFE MODE, as
I have read recommended here in this newsgroup, and make
changes from the hidden administrator account, but run
into the same problem (i.e., no administrator rights.)
Trying to change the other accounts and my own while
there is useless since the system recognizes all 3
accounts as full computer administrator accounts. One
odd thing that I did notice tonight: I tried to enter
the administrator account again from the normal log on
screen after hitting CTRL - ALT - DEL a couple of times
at the welcome screen and it has told me that the
password information is incorrect. Just as a curiosity I
ran a properties check on the file and was informed that
it is empty.
This problem has been ongoing for some time and it does
not prevent me from using the system, but does keep me
from running some updates and installs (not all - just
some.)
An additional query while I'm at it: The HP makes a set
of recovery disks to restore the system in the event of a
failure or other serious problem, but there was no
Windows XP Home Edition disk with the system (however I
do have a valid sticker from Microsoft that has the
serial number for my version of Windows XP stuck to the
side of the computer.) Is this normal and how can I know
if the copy is legally registered to me?
I know I've put quite a bit in this thing and do
appreciate any help you can throw my way.
Thanks again. These newsgroups are a godsend.
Sincerely,
Chuck Cobern
I have an HP Pavilion 754n system that was purchased as a
display model from an office products retailer. This is
a stand alone home system with no network to other
computers. There are 3 computer administrator accounts
and one limited user account set up on it. Obviously the
operating system was already installed at the time of
purchase. When I try using my administrator account or
the other two similar accounts to update or register some
software (e.g., ICQ or Movie Magic Screenwriter 2000)
packages, I am told that I do not have sufficient rights
to make modifications to systems files and to do so from
an administrator account. The same message is received
when I attempt to do the same things on the other two
administrator accounts.
Have gone so far as to enter the system in SAFE MODE, as
I have read recommended here in this newsgroup, and make
changes from the hidden administrator account, but run
into the same problem (i.e., no administrator rights.)
Trying to change the other accounts and my own while
there is useless since the system recognizes all 3
accounts as full computer administrator accounts. One
odd thing that I did notice tonight: I tried to enter
the administrator account again from the normal log on
screen after hitting CTRL - ALT - DEL a couple of times
at the welcome screen and it has told me that the
password information is incorrect. Just as a curiosity I
ran a properties check on the file and was informed that
it is empty.
This problem has been ongoing for some time and it does
not prevent me from using the system, but does keep me
from running some updates and installs (not all - just
some.)
An additional query while I'm at it: The HP makes a set
of recovery disks to restore the system in the event of a
failure or other serious problem, but there was no
Windows XP Home Edition disk with the system (however I
do have a valid sticker from Microsoft that has the
serial number for my version of Windows XP stuck to the
side of the computer.) Is this normal and how can I know
if the copy is legally registered to me?
I know I've put quite a bit in this thing and do
appreciate any help you can throw my way.
Thanks again. These newsgroups are a godsend.
Sincerely,
Chuck Cobern