Why outlook crash when change priority during add new task?

[Guest]

If i change priority setting when adding new task, outlook 2003 (and earlier
versions as well) crashes, asks to send error report to MS, then forces
restart of outlook. The task just added does not save and must add it
without changing priority, then go back and change priority after it is
created.

 

[Roady [MVP]]

What is your built number? Help-> About
What exactly is being logged to the Event Viewer?
Does it work in Outlook Safe Mode?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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message If i change priority setting when adding new task, outlook 2003 (and earlier
versions as well) crashes, asks to send error report to MS, then forces
restart of outlook. The task just added does not save and must add it
without changing priority, then go back and change priority after it is
created.

 

[Guest]

Version and build is Outlook 2003 (11.8010.8036) Sp2
Doesn't matter what is being logged in the event viewer. If I attempt to
change the priority setting to low or high, i get the query asking if I want
to "Send Error Report" or "Don't Send". Whatever I select OR if i just close
that popup, Outlook closes. There is a checkbox option on that same popup to
"Restart Microsoft Office Outlook", if I check that box then Outlook does
restart. Whether I use the restart checkbox OR let outlook close and then
reopen myself, the event just entered is not in Outlook.

So, I can only enter an event with normal priority, save it and then acxcess
it and edit the priority to high or low. Even if I select normal during the
initial adding of an event, it crashes the same as if I select high or low.
Touching the priority box during add a task causes the crash.

 

[Roady [MVP]]

Sure it matters what is being logged to the Event Viewer. It will tell us if
it has left a meaningful error signature. If you don't know what the Event
Viewer is use Start-> Run; eventvwr

Also; try it in Outlook Safe Mode.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
message Version and build is Outlook 2003 (11.8010.8036) Sp2
Doesn't matter what is being logged in the event viewer. If I attempt to
change the priority setting to low or high, i get the query asking if I want
to "Send Error Report" or "Don't Send". Whatever I select OR if i just close
that popup, Outlook closes. There is a checkbox option on that same popup
to
"Restart Microsoft Office Outlook", if I check that box then Outlook does
restart. Whether I use the restart checkbox OR let outlook close and then
reopen myself, the event just entered is not in Outlook.

So, I can only enter an event with normal priority, save it and then acxcess
it and edit the priority to high or low. Even if I select normal during the
initial adding of an event, it crashes the same as if I select high or low.
Touching the priority box during add a task causes the crash.