Why does word close down when I try to save or open a document

[Guest]

Whenever i try to "Save As" or even open a new document, Word seems to just
close down on me, with the mesage "the program is not responding". What has
happened here. I have downloaded all the latest updates, and I have also
scanned my pc for bugs (none found). This has been happening for several days
now.

 

[Graham Mayor]

A Windows update has probably caused this - You can remove it from
Add/Remove Programs, where it shows as "Security Update for Windows XP
(KB908531)". Make sure the "show updates" box at the
top is ticked or you won't see hotfixes in the list. Set Windows not to
automatically install updates or it will come straight back.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

Thanks very much, problem now solved

A Windows update has probably caused this - You can remove it from
Add/Remove Programs, where it shows as "Security Update for Windows XP
(KB908531)". Make sure the "show updates" box at the
top is ticked or you won't see hotfixes in the list. Set Windows not to
automatically install updates or it will come straight back.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Charles Kenyon]

Yes, but you still have the hole in your security that the update was to
fix. See
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/094143b42d0c3ca2
and http://support.microsoft.com/?kbid=918165. The message gives clearer
instructions for doing what Microsoft is recommending.

--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




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