Why does it keep coming back?

T

Ty

Transponder.ABetterInternet.Aurora and DrPMon
FlashEnhancer
IEPlugin
AprosMedia
IST.ISTBar
I run anti-spyware and delete these and the second I go
online they pop back up. So I remove them and scan again
and they are back. I can't even go online since
everytime they pop up and closes Internet Explorer.

What should I do? I have run pop up scanner that says
its suppose to "cure" these and they don't. I have done
everything else that ppl have suggested and nothing works.
 
E

Engel

Hello Ty

Please submit a suspected spyware report to spynet. (tools-
submit suspected spyware report).

Feel free to say what you've got in place and have tried,
and that it didn't work.

Once that has completed, please reboot into safe mode
logged in as administrator and run a full antivirus and
spyware scan with the latest signatures to see if that
helps.

Good luck

Engel
 
D

Dave Bolt

When you say you have run a pop up scanner, do you mean a scanner that
popped up in a web page type window while on the Internet? If so, it is
probably spy/addware itself.
Assuming IE, have you also reset the browser settings by going to
Tools|Internet Options...|Programs|Reset Web Settings... and also looked at
the browser restore feature in Microsoft AntiSpyware?
At least one of the items you listed also runs an active process that
monitors for being terminated.
HTH
Dave
 
J

JohnF.

If you are under attack and MSAS does not seem to help:

*Submit suspected spyware report in the tools menu of MSAS*

*Here is an excellent page showing you how to kill off spyware!*
http://tinyurl.com/awnad (smitfraud, in this case)

*Symantec Adware/Spyware removal tools:*
http://tinyurl.com/5y9cx

PREP YOUR MACHINE FIRST!
- IF you are using Spybot S/D, UN-Immunize your computer
- IF you are using Adaware, turn off AD-Watch
- Disable all other active anti-spy applications
- Dump all temporary file locations and Internet files

1. Download:
lspfix.exe www.cexx.org/lspfix.htm
winsockxpfix.exe www.snapfiles.com/get/winsockxpfix.html
ccleaner.exe www.ccleaner.com
killbox.exe www.bleepingcomputer.com/files/killbox.php

2. Clean out all temp file locations with ccleaner.exe

3. Install and use killbox to delete stubborn files

4. Reboot into safe mode - http://tinyurl.com/pfca
5. Run MSAS at least twice in full/deep mode
6. Run a robust, updated antivirus software scan
7. Reboot into normal mode,see if problem has been corrected

8. If you think something is there but can't see it, download:
- Blacklight by F-Secure
www.europe.f-secure.com/exclude/blacklight/blbeta.exe
- RootKitRevealer by SysInternals
www.sysinternals.com/ntw2k/freeware/rootkitreveal.shtml

9. If your problem is Virus or Security patch related:
In the United States or Canada, call 1-866-PCSAFETY
MS will provide free support for those issues.

Battle Notes:
- If you have trojans (files that won't go away),
you may have to disable System Restore on XP:
http://tinyurl.com/movy

- If your Internet connectivity quits:
http://support.microsoft.com/kb/892350
http://support.microsoft.com/kb/811259
LSPFix - www.cexx.org/lspfix.htm
Winsockxpfix - www.snapfiles.com/get/winsockxpfix.html

- This program will not detect or remove viruses
http://www.microsoft.com/athome/security/viruses/default.mspx

Application Notes:
Registering a VB6 dll seems to fix missing agents:
1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware
4) If that fails, install VB6 runtime files:
http://www.softwarepatch.com/windows/vbrun6download.htm

- To report false positives:
www.microsoft.com/athome/security/spyware/software/isv/fpform.aspx
- To submit disputes or requests:
www.microsoft.com/athome/security/spyware/software/isv/cdform.aspx
- To learn more about how MS analyzes suspected spyware:
www.microsoft.com/athome/security/spyware/software/isv/analysis.mspx
- To Run MSAS in passive mode:
http://support.microsoft.com/kb/892375

Alternative Anti-Spyware Applications:
- Spybot Search and Destroy
http://www.majorgeeks.com/download2471.html
- LavaSoft AdAware
http://www.majorgeeks.com/download506.html
- AdAware VX2 Cleaner Plugin
http://www.majorgeeks.com/download4283.html
- PestPatrol
http://www.majorgeeks.com/download1187.html
- Webroot Spysweeper
http://www.majorgeeks.com/download3263.html
- Ewido Security Suite
http://www.ewido.net/en/
- CounterSpy (Same Giant Company Engine as MSAS)
http://www.sunbelt-software.com
- A Squared Free
http://www.emsisoft.com/en/software/free/


Recommended Software to help protect you:
- Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/default.mspx
- SpywareBlaster
http://www.javacoolsoftware.com
- Outpost Firewall Pro
http://www.agnitum.com/products/outpost
---------------------------------------------
 

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