What does user is over quota mean?

G

Guest

When someone sends me an e-mail, I am not receiving it. They are receiving
the message "User is over quota". Does anyone know what this means, and how
I can correct it? I've only had this e-mail address for less than a month.
I am not sure how this site works, but if it responds to my e-mail - - please
send it to (e-mail address removed). (As you can tell I am not very computer
literate!) Thanks.
 
M

Milly Staples - MVP Outlook

It means that you have too many items in your mailbox and need to delete a
whole bunch of them. When you meet the minimum quota, you can again send
mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, ThreeR asked:

| When someone sends me an e-mail, I am not receiving it. They are
| receiving the message "User is over quota". Does anyone know what
| this means, and how I can correct it? I've only had this e-mail
| address for less than a month. I am not sure how this site works, but
| if it responds to my e-mail - - please send it to
| (e-mail address removed). (As you can tell I am not very computer
| literate!) Thanks.
 
G

Guest

Thank you so much for replying! Is this only in my inbox or does it include
all of my subfolders. I do have one sub folder where I have saved probably
100 e-mails.............. What is the minimum quota? Do you know how I can
find out.
 
G

Guest

Hi Milly - i thought that archived and got rid of most everything and tried
to send another email. following is what I received........ I hope I didn't
mess up anything.
<[email protected]>:
user is over quota

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 29029 invoked by uid 0); 24 Jun 2006 16:14:56 -0000
Received: from web51807.mail.yahoo.com (206.190.38.238)
by 0 with SMTP; 24 Jun 2006 16:14:56 -0000
Received: (qmail 18942 invoked by uid 60001); 24 Jun 2006 16:13:00
-0000
Message-ID: <[email protected]>
Received: from [70.120.172.110] by web51807.mail.yahoo.com via HTTP;
Sat, 24 Jun 2006 09:13:00 PDT
Date: Sat, 24 Jun 2006 09:13:00 -0700 (PDT)
From: rhonda rackley <[email protected]>
Subject: Fwd: outlook error
To: Rhonda Rackley <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="0-1364161044-1151165580=:310"
Content-Transfer-Encoding: 8bit

--0-1364161044-1151165580=:310
Content-Type: multipart/alternative;
boundary="0-1891110580-1151165580=:310"

--0-1891110580-1151165580=:310
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 8bit
 
V

Vanguard

ThreeR said:
Hi Milly - i thought that archived and got rid of most everything and
tried
to send another email. following is what I received........ I hope I
didn't
mess up anything.


Archiving your local copy does nothing to empty your mailbox. You need
to delete them out of the Inbox. You can put them in other folders
(either server-side in a different folder there or yank them and move to
a different local folder) rather than delete them. However, it is
likely that the server-side folders count against your disk quota since
they are still stored somewhere. Often the Trash or Junk folders are
not counted against your quota so you could put them there and risk
losing them should their utility come by to cleanup your account. If
you yank them using an e-mail client, they are local and no longer up on
the server unless you configured the e-mail client to "leave messages on
server".

The problem you mentioned is not with YOU sending mail but with
recipients who cannot get THEIR mail delivered to you because your
mailbox is full. You only get so much disk space for your account and
you used it all up. That means there is no more space in your mailbox
to accept further mails, so they get rejected as undeliverable. Stop
using your Inbox for permanent storage.
 
G

Guest

HI!
Did you ever get this corrected? I am getting the same message. I always
delete mail when closing my outlook. My "quota" says 1000. I am not even
close to that. Probably don't even have 100 even in sub folders. I am going
nuts trying to figure this out!!! HELP!!
 
G

Guest

Oh..I have just noticed these messages are all coming in with the date of
07/10/2893
 
R

Roady [MVP]

Logon to your webbased mailbox provided by your ISP. That is where you quota
is being reached; not in Outlook.
 
G

Guest

ok....can you tell me how to do that?


Roady said:
Logon to your webbased mailbox provided by your ISP. That is where you quota
is being reached; not in Outlook.
 
S

ShaAnne

Yey I know but I have a total of 4 in the inbox everything else (sent,
deleted, outbox and so forth) has been deleted. I don't understand. AOL
allowed up to 1000 before that happened, and AOL sucks. lol
 
S

ShaAnne

you and me both!!!!!!!!!!!!!!!! OOOH I am trying to complete some classes
(going for my bachelor's degree) on line, and can't even get my freaking
emails for my class, now how is that for frustrating. This is outlook
express . At work I have Microsoft Outlook and it allows tons. Even when I
had dial-up and provider was AOL it allowed up to 1000 emails before it said
mailbox full, and AOL sucks. LOL
What do we do? I have surfed and searched till i am sick.
 
S

ShaAnne

Hmmmm not sure I understand that, ya mean go to my email by way of my
provider's website which is windstream.net?
ShaAnne in OK
 
L

leejam

--
leejam


ShaAnne said:
you and me both!!!!!!!!!!!!!!!! OOOH I am trying to complete some classes
(going for my bachelor's degree) on line, and can't even get my freaking
emails for my class, now how is that for frustrating. This is outlook
express . At work I have Microsoft Outlook and it allows tons. Even when I
had dial-up and provider was AOL it allowed up to 1000 emails before it said
mailbox full, and AOL sucks. LOL
What do we do? I have surfed and searched till i am sick.
 

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