vista64 bug in print driver for hp cp1700 inkjet with page size

[Guest]

I need help badly. The CP1700 is a wide format printer that prints up to
13X19". The printer worked fine under xp. I have just purchased a new
computer with vista64 home premium. The printer is attached via usb. Vista
recognizes the printer correctly and installs a printer driver. However,
there is a bug with the driver as it will only allow printing to a max of
8.5X14.

I found the area in the registry that hase the maxx and y sizes and form
sizes. I added the appropriate figures. However, that has not allowed me to
print on any larger paper. I assume the hive is overwriting the registry.
If I can't fix this I will have to go back to XP.

I even tried creating a virtual pc running xp so that I could print there.
However, I can't seem to get the virtualxp to recognize the usb port. My new
computer doesn't have a parallel port.

Please, please, please help me here. There must be a way to change the
largest paper size to 13X19.


Running Vista64 home premium on an intel core2 E6700 with 4GbRAM EVGA880GTS
video sb fatal1ty.

 

[Cari \(MS-MVP\)]

Did you try Control Panel, Printers, then from the Toolbar, File, Server
Properties... try creating a new 'Form'.

 

[Guest]

Thanks for reply. That doesn't work. I have found through the HP business
site that this is a well known bug with this driver. Until they update the
printer driver I am able to print large format to this printer by using the
driver for the deskjet 9800.

Allanah