Vista cannot access cover pages on Server 2003

[mlai]

Hello, I am reposting this with additional error messages:

I have a vista ultimate machine on the network and the Vista Fax and Scan
client can connect to the fax server running Windows Server 2003 SP2.
However, when creating a new fax, Fax and Scan give an error of "Unable to
retrieve cover pages associated with the selected account." and no
selection of cover pages are available. The fax can still go out thru the
server but just no cover pages.

Can someone help, please?

Marshall

 

[Ken Zhao [MSFT]]

I will follow your question in your original post. Thanks for your
cooperation and understanding.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Ken Zhao [MSFT]]

Hello,

Based on my research using your information, this is a problem in Windows
Vista and there is no resolution to address this issue so far. I do
understand your concerns. From my point of view, I understand your feeling
and how frustrated when you find that our product cannot meet your needs.
So, it is my pleasure to help you to reflect your recommendation to the
proper department for their consideration.

In addition, please feel free to submit your suggestion on our product to
the following link. Our Product Group reviews the suggestions submitted by
our customers. Your feedback is valuable for us to improve our products and
increase the level of service provided.

https://support.microsoft.com/common/survey.aspx?scid=sw;en;1208&showpage=1&
ws=search

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.