USB 2 Problem. Please help.

[G-dub]

Ok, a little background first. I recently reformated my
hard drive and now I'm in the process of reinstalling all
of my software. Everything was good until I tried
plugging in my USB 2 hardware. Specifically, a MP3 hard
drive for my car and a 128mb flash stick. For some
reason, in my toolbar, I get the messege "HI-SPEED USB
Device
Plugged into a non-HI-Speed USB Hub". I didn't have this
problem before I reformated. By the way, I'm running XP
Home edition with SP1. I made sure and downloaded and
installed the latest updates from microsoft.com. I did
notice that my hardware worked, but it was incredibly
slow. This leads me to believe that I'm running the
wrong drivers. To make sure, I uninstalled all of the
drivers, restarted my computer, and let the drivers
reinstall with service pack 1 freshly downloaded. I
appologize if the question has already been answered, but
I couldn't find it.

Thanks in advance,
G-dub

 

[S Vijay [MSFT]]

Hi,

The USB 2.0 devices should work with Windows XP SP1. For further
information on this error access the KB article given below:

http://support.microsoft.com/default.aspx?scid=kb;en-us;312370&Product=winxp

However you can turn off the error message by following the instructions in
the KB article given below:

http://support.microsoft.com/default.aspx?scid=kb;[LN];835967

or

How to turn off the “Hi-speed USB device plugged into non-hi-speed USB hub”
warning message

INTRODUCTION
If you plug in a high speed USB 2.0 device to a USB port that does not have
high speed support, you receive the following message:

HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub
A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub.
For assistance in solving this problem, click this message.
You will not get the maximum speed for your device unless you follow the
instructions in the message.

MORE INFORMATION

To turn off this error message, you must follow these steps:
Open Device Manager: click Start, click Run, type devmgmt.msc in the Run
window, and then click OK.
Expand the Universal Serial Bus Controllers section at the bottom of the
device manager window. Locate and then double-click a host controller that
has either the word Universal or the word Open in the title.
In the properties dialog box, click the Advanced tab, and then select the
Don't tell me about USB errors check box.
Note If you turn off this option, all other USB error messages are also
turned off.

Hope this helps.

S.Vijay

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