usage reports

[bill]

I have been having problems accessing usage reports for
some time now. This is my 3rd go around here at
community newsgroups on this subject.
The first 2 times the MVPs advised me that it was a
problem with my host. So I contacted Host support and
they, of course, told me the problem on the Microsoft
side. I went back to this group and was assured that it
was the host.
So I changed hosts.
Same deal. Exactly.
So I changed hosts again.
Once again, same deal. Same assurances and admonitions.
I'm surely not going to run out of hosts that support
FP2002 extensions (or even one recommened by Microsoft
which the last one was) but I am running out of patience.
FP2002 was lauded over 2000 because of these reports so
obviously somebody gets them. I am exasperated.

Now it seems to me it is something that I am doing wrong
or something in my setup. When I Click View>reports>
usage>summary it immediately posts the message:

There is no data available for this web because it has
not been published to a server that supports usage
analysis.

There is no pause, it does not look for the server (or
anything else) it does not download anything so I do not
think it can provide reports.

Do I have to be logged on to the server, Do I have to
request a download. Do I have to change my setup or
tools or options?

The hosts all insist they are setup with Microsoft server
extensions and it FP side. The MVPs all insist it is
server side.
I'd just like to get it to work

Windows XP Home - Office 2002 w/FP2002

 

[bill]

I appreciate your help but I am sill confused. The host
is now lunarpages and they assure me they have enabled
support for usage. You say I "have to open the site
directly on the remote server in FP, then select to view
the stat." I do not know how to open the site except
with the File>Publish Web command which does not allow me
to View>reorts>Usage

How do I open the site in FP?

Thank you.

 

[Thomas A. Rowe]

File Menu | Open Web, enter http://www.yourdomainname.com then your login
info, then click Ok, then click Open.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Ed.]

Do they charge you for these usage reports if you can get them? My ISP
claims they don't have that service. They have the FP extensions and claim
there is nothing to turn on for you to get the usage reports.

 

[Stefan B Rusynko]

Only available on hosts running the FP2002 Server Extensions
- they are probably running an older version

--



| Do they charge you for these usage reports if you can get them? My ISP
| claims they don't have that service. They have the FP extensions and claim
| there is nothing to turn on for you to get the usage reports.
|
| | > File Menu | Open Web, enter http://www.yourdomainname.com then your login
| > info, then click Ok, then click Open.
| >
| > --
| >
| > ==============================================
| > Thomas A. Rowe (Microsoft MVP - FrontPage)
| > WEBMASTER Resources(tm)
| >
| > FrontPage Resources, Forums, WebCircle,
| > MS KB Quick Links, etc.
| > ==============================================
| > To assist you in getting the best answers for FrontPage support see:
| > http://www.net-sites.com/sitebuilder/newsgroups.asp
| >
| > | > > I appreciate your help but I am sill confused. The host
| > > is now lunarpages and they assure me they have enabled
| > > support for usage. You say I "have to open the site
| > > directly on the remote server in FP, then select to view
| > > the stat." I do not know how to open the site except
| > > with the File>Publish Web command which does not allow me
| > > to View>reorts>Usage
| > >
| > > How do I open the site in FP?
| > >
| > > Thank you.
| > >
| > >
| > > >-----Original Message-----
| > > >You have to open the site directly on the remote server
| > > in FP, then select
| > > >to view the stat. You can not do this locally.
| > > >
| > > >Just because a host is running the FP2002 extensions,
| > > doesn't mean that they
| > > >have enabled support for this function, since if they
| > > already have a stat
| > > >application available to their customer, there is no
| > > need to enable the FP
| > > >function, which only works for FP2002 users, where they
| > > may also provide
| > > >support for other HTML Editor users as well.
| > > >
| > > >--
| > > >
| > > >==============================================
| > > >Thomas A. Rowe (Microsoft MVP - FrontPage)
| > > >WEBMASTER Resources(tm)
| > > >
| > > >FrontPage Resources, Forums, WebCircle,
| > > >MS KB Quick Links, etc.
| > > >==============================================
| > > >To assist you in getting the best answers for FrontPage
| > > support see:
| > > >http://www.net-sites.com/sitebuilder/newsgroups.asp
| > > >
| > > >| > > >> I have been having problems accessing usage reports for
| > > >> some time now. This is my 3rd go around here at
| > > >> community newsgroups on this subject.
| > > >> The first 2 times the MVPs advised me that it was a
| > > >> problem with my host. So I contacted Host support and
| > > >> they, of course, told me the problem on the Microsoft
| > > >> side. I went back to this group and was assured that it
| > > >> was the host.
| > > >> So I changed hosts.
| > > >> Same deal. Exactly.
| > > >> So I changed hosts again.
| > > >> Once again, same deal. Same assurances and
| > > admonitions.
| > > >> I'm surely not going to run out of hosts that support
| > > >> FP2002 extensions (or even one recommened by Microsoft
| > > >> which the last one was) but I am running out of
| > > patience.
| > > >> FP2002 was lauded over 2000 because of these reports so
| > > >> obviously somebody gets them. I am exasperated.
| > > >>
| > > >> Now it seems to me it is something that I am doing
| > > wrong
| > > >> or something in my setup. When I Click View>reports>
| > > >> usage>summary it immediately posts the message:
| > > >>
| > > >> There is no data available for this web because it has
| > > >> not been published to a server that supports usage
| > > >> analysis.
| > > >>
| > > >> There is no pause, it does not look for the server (or
| > > >> anything else) it does not download anything so I do
| > > not
| > > >> think it can provide reports.
| > > >>
| > > >> Do I have to be logged on to the server, Do I have to
| > > >> request a download. Do I have to change my setup or
| > > >> tools or options?
| > > >>
| > > >> The hosts all insist they are setup with Microsoft
| > > server
| > > >> extensions and it FP side. The MVPs all insist it is
| > > >> server side.
| > > >> I'd just like to get it to work
| > > >>
| > > >> Windows XP Home - Office 2002 w/FP2002
| > > >
| > > >
| > > >.
| > > >
| >
| >
|
|

 

[bill]

Thanx I finally got them. From all my providers.

-----Original Message-----
File Menu | Open Web, enter

http://www.yourdomainname.com then your login

 

[Ed.]

How did you get them? What did you have to do to get them? I trying to get
usage reports too and would like to know what you did.

Thanks,
Ed.