Upgrade from 98 (not 98SE) hangs up

Discussion in 'Windows XP Setup' started by Guest, Sep 27, 2004.

  1. Guest

    Guest Guest

    I have tried multiple times to upgrade my Compaq Presario
    1920 from Windows 98 (NOT SE)to XP Home, and am still
    unsuccessful:
    - the internal CD/DVD drive spins more slowly and
    eratically, although any other CD is read with no problem
    - It does get to the "What do you want to do?" screen,
    which I answer "install", after which it hangs up, giving
    the following message:
    - The file E:I386 (0r is that 1386???)\WINNT32A.DLL could
    not be loaded or is corrupt. Setup cannot continue
    - I did clean the XP CD and tried other CDs to confirm
    the drive was not acting up
    - I did disconnect every external device, to no avail
    - NOTE: the original hard drive crashed about a month
    ago, so a new HD was installed, with the Win98 system
    Thanks
    Ken
     
    Guest, Sep 27, 2004
    #1
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  2. Your old Compaq Presario 1920 hardware may not be compatible
    with Windows XP.

    System Requirements for Windows XP Operating Systems
    http://support.microsoft.com/default.aspx?kbid=314865

    Windows XP Upgrade Advisor
    http://support.microsoft.com/default.aspx?scid=kb;en-us;307726

    The following guidelines are provided to HP Pavilion and Compaq Presario
    Notebook customers who are considering whether to upgrade an existing
    Notebook PC to Microsoft Windows XP. The purpose of this document is
    to help minimize frustration and surprises if the decision is made to upgrade
    to Windows XP. Anyone considering this upgrade should do so carefully.
    Although many Notebook PCs may meet the minimum requirements recommended
    by Microsoft for upgrade to Windows XP, upgrading is not recommended for all PCs,
    especially where the base platform has not been tested and qualified by HP for use
    with Windows XP.

    Ref:
    http://h10025.www1.hp.com/ewfrf/wc/...&lang=en&lc=en&cc=us&dlc=en&docname=c00035420

    --
    Carey Frisch
    Microsoft MVP
    Windows XP - Shell/User

    Be Smart! Protect Your PC!
    http://www.microsoft.com/athome/security/protect/default.aspx

    -------------------------------------------------------------------------

    "Anonymous" wrote:

    | I have tried multiple times to upgrade my Compaq Presario
    | 1920 from Windows 98 (NOT SE)to XP Home, and am still
    | unsuccessful:
    | - the internal CD/DVD drive spins more slowly and
    | eratically, although any other CD is read with no problem
    | - It does get to the "What do you want to do?" screen,
    | which I answer "install", after which it hangs up, giving
    | the following message:
    | - The file E:I386 (0r is that 1386???)\WINNT32A.DLL could
    | not be loaded or is corrupt. Setup cannot continue
    | - I did clean the XP CD and tried other CDs to confirm
    | the drive was not acting up
    | - I did disconnect every external device, to no avail
    | - NOTE: the original hard drive crashed about a month
    | ago, so a new HD was installed, with the Win98 system
    | Thanks
    | Ken
     
    Carey Frisch [MVP], Sep 27, 2004
    #2
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  3. Guest

    Guest Guest

    I am having the same issue trying to install XP Pro on an IBM A21m laptop. I
    have been able to upgrade other A21m's with no issues - laptop meets all
    hardware specs. Am using VL disk.

    When I try booting from the CD to do the install the laptop hangs. (tested
    booting from Win98 disk and saw no issue). Was able to boot another laptop
    from the XP disk so disk is not the issue When booting computer normally to
    Win98SE computer boots with no issue. When I try installing from within W98 I
    get a different errors.



    winnt32a.dll could not be loaded or file is corrupt.

    also: WINNT32 cause an exception c0000006H in module Kernel32.dll

    these usually show up as soon as I start the upgrade - at one point I was
    able to get to the point where I entered the VLK and then it errored out
    saying could not set up a text file (forgot to right down specifics on that
    one)

    no AV is running
    tried booting to safe mode to do install - no go same issues
    checked for spyware nothing found - ran full virus scan as well before
    attemtping upgrade
    ran scandisk and defrag

    any other thoughts?

    thanks,

    dan
     
    Guest, Oct 18, 2004
    #3
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