Unable to recognize Update Status

D

Dick T

For the last few days my Update keeps reinstalling update
5735. The SW does not seem to recognize the fact that it
has already been updated. Any solutions ?

DT
 
R

Robin Walker [MVP]

Dick T said:
For the last few days my Update keeps reinstalling update
5735. The SW does not seem to recognize the fact that it
has already been updated. Any solutions ?

1. In MSAS, pull down the "Help" menu and select "About...".
2. Read the Version number. If it is 1.0.615 or higher, stop now, there is
nothing to do.
3. If the Version number is less than 1.0.615, carry on.
4. Close MSAS.
5. If you use a browser other than MSIE, follow its procedures for emptying
its web cache, then skip to step 9.
6. In control panel "Internet Options", emtpy your Temporary Internet Files
by clicking on the button "Delete Files..."
7. In the dialog that comes up, check "Delete all offline content", and
click OK.
8. Pause: when the file deletion has finished, click OK in Internet Options.
9. Launch your web browser, go to http://www.microsoft.com/spyware/ then
follow the links for the download.
10. When downloading the AntiSpyware Installer, select Save rather than Run.
11. When the download finishes, in Windows Explorer navigate to the
downloaded file, right-click it, and select "Properties".
12. Click tab "Digital Signatures" and read the date and time of the Digital
Signature.
13. For the Build 615 Installer, the digital signature date should be 13
July 2005 at 18:44:35 GMT, though the time will be displayed as adjusted for
your timezone.
14. If any other Digital Signature date is shown, then you do not have the
Build 615 installer: maybe your download was thwarted by an intervening web
cache: if so, repeat from step 5 tomorrow, each day until it comes right.
15. If you have the Build 615 installer, then execute it now. You should
restart Windows after the installer has finished.

Done.
 
D

Dick T

-----Original Message-----


1. In MSAS, pull down the "Help" menu and select "About...".
2. Read the Version number. If it is 1.0.615 or higher, stop now, there is
nothing to do.
3. If the Version number is less than 1.0.615, carry on.
4. Close MSAS.
5. If you use a browser other than MSIE, follow its procedures for emptying
its web cache, then skip to step 9.
6. In control panel "Internet Options", emtpy your Temporary Internet Files
by clicking on the button "Delete Files..."
7. In the dialog that comes up, check "Delete all offline content", and
click OK.
8. Pause: when the file deletion has finished, click OK in Internet Options.
9. Launch your web browser, go to
http://www.microsoft.com/spyware/ then
follow the links for the download.
10. When downloading the AntiSpyware Installer, select Save rather than Run.
11. When the download finishes, in Windows Explorer navigate to the
downloaded file, right-click it, and select "Properties".
12. Click tab "Digital Signatures" and read the date and time of the Digital
Signature.
13. For the Build 615 Installer, the digital signature date should be 13
July 2005 at 18:44:35 GMT, though the time will be displayed as adjusted for
your timezone.
14. If any other Digital Signature date is shown, then you do not have the
Build 615 installer: maybe your download was thwarted by an intervening web
cache: if so, repeat from step 5 tomorrow, each day until it comes right.
15. If you have the Build 615 installer, then execute it now. You should
restart Windows after the installer has finished.

Done.

--
Robin Walker [MVP Networking]
(e-mail address removed)


.

Thanks Robin that took care of the problem

DT
 

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