Unable to forward attachments

[BrianT]

I'm having problems sending (forward) an attachment with Outlook.
I can send an attachment if I send a fresh email but when I forward an email
that contains an attachment the recipient doesn't get the attachment. My
sent items folder shows the attachment was sent.
I'm using WinXP and Office XP. I've tried disabling Norton anti virus but
that didn't help.
I've searched Google and the Outlook newsgroup and found a lot of people
with the same or similar problems but so far I've been unable to find any
type of fix.

Does anybody have any ideas were to look for more info or a cure?

Thanks
Brian

 

[Diane Poremsky [MVP]]

is the forwarded message size large enough that the attachment is part of
the message? Are you using RTF formatting on the forwarded messages? (Use
plain text.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

 

[Seth Fenster]

Brian,

What if you forward the email with the attachment to yourself. Can you read
the attachment in the forwarded message? I'm wondering if the recipient's
email client is having trouble reading the attachment from the forward.

Also, if you forward it to yourself, do you see an an attachment of .eml
type with an envelope icon in the forwarded email? If so, then the text of
the message you are forwarding is being attached to your forwarded message,
and the attachment from the original email may reside in that .eml
attachment. There is an option somewhere (in tools options) that says
whether it should put the forwarded email inline or as an attachment.

Do they receive a winmail.dat attachment? If so, then they are prob. not
using Outlook and you are prob. sending in rtf format.

Is the attachment of type .exe, bat, vbs, etc? Perhaps your isp, or their
isp is blocking emails with attachments of that type (which are considered
potentially malicious).

Is the email too big? The recipient's email server may impose a limit on
email size on a per email basis, or on mailbox size.

Try sending an email to yourself with a small text attachment. Then forward
that to the person. See if they get that. If so, it's probably either an
attachment size or attachment type problem.

Hope this helps,

Seth

 

[BrianT]

Size, or type of the attachment doesn't matter. I tested it with very small
gif's jpgs, doc's, things that shouldn't be a problem.
When I forward an email with an attachment the recipient get everything
except the attachment. There is no trace of any attachment was ever there.
The send items folder does show the attachment was sent.
I noticed this after I installed Office 2003.

 

[dusies]

I am having this same problem. I am using plain text, not
RTF. (Html doesn't work either.) The attachment shows as
a regular attachment in my sent folder and either it
shows up as winmail.dat to internet users or not at all
to other outlook users.

-----Original Message-----
is the forwarded message size large enough that the attachment is part of
the message? Are you using RTF formatting on the forwarded messages? (Use
plain text.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I'm having problems sending (forward) an attachment with Outlook.
I can send an attachment if I send a fresh email but

when I forward an
email

that contains an attachment the recipient doesn't get the attachment. My
sent items folder shows the attachment was sent.
I'm using WinXP and Office XP. I've tried disabling Norton anti virus but
that didn't help.
I've searched Google and the Outlook newsgroup and found a lot of people
with the same or similar problems but so far I've been unable to find any
type of fix.

Does anybody have any ideas were to look for more info or a cure?

Thanks
Brian

.

 

[Diane Poremsky [MVP]]

winmail.dat means it's getting sent as RTF. Are you using Word as your
editor? Disable it and see if it helps. Also find and delete the *.nick or
*.NK2 file - which you have depends on your version of outlook. Check the
contacts and make sure they are not set to always get Rich Text Formatting.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

I am having this same problem. I am using plain text, not
RTF. (Html doesn't work either.) The attachment shows as
a regular attachment in my sent folder and either it
shows up as winmail.dat to internet users or not at all
to other outlook users.

-----Original Message-----
is the forwarded message size large enough that the attachment is part of
the message? Are you using RTF formatting on the forwarded messages? (Use
plain text.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I'm having problems sending (forward) an attachment with Outlook.
I can send an attachment if I send a fresh email but

when I forward an
email

that contains an attachment the recipient doesn't get the attachment. My
sent items folder shows the attachment was sent.
I'm using WinXP and Office XP. I've tried disabling Norton anti virus but
that didn't help.
I've searched Google and the Outlook newsgroup and found a lot of people
with the same or similar problems but so far I've been unable to find any
type of fix.

Does anybody have any ideas were to look for more info or a cure?

Thanks
Brian

.

 

[dusies]

Word editor is turned off, all contacts are set to
recieve plain text only and I deleted that file and
attachments sent to people are sent as winmail.dat files.

-----Original Message-----
winmail.dat means it's getting sent as RTF. Are you using Word as your
editor? Disable it and see if it helps. Also find and delete the *.nick or
*.NK2 file - which you have depends on your version of outlook. Check the
contacts and make sure they are not set to always get Rich Text Formatting.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I am having this same problem. I am using plain text, not
RTF. (Html doesn't work either.) The attachment shows as
a regular attachment in my sent folder and either it
shows up as winmail.dat to internet users or not at all
to other outlook users.

-----Original Message-----
is the forwarded message size large enough that the attachment is part of
the message? Are you using RTF formatting on the forwarded messages? (Use
plain text.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30


I'm having problems sending (forward) an attachment with Outlook.
I can send an attachment if I send a fresh email but when I forward an
email
that contains an attachment the recipient doesn't

get
the attachment. My

sent items folder shows the attachment was sent.
I'm using WinXP and Office XP. I've tried disabling Norton anti virus but
that didn't help.
I've searched Google and the Outlook newsgroup and found a lot of people
with the same or similar problems but so far I've

been
unable to find any

type of fix.

Does anybody have any ideas were to look for more

info
or a cure?

Thanks
Brian




.

.

 

[Guest]

http://www.gpc.edu/~jbenson/resource/winmail.htm#default

http://support.microsoft.com/default.aspx?scid=kb;en-
us;278061&Product=ol2002

Change the format of the message sent to plain text. See
above links for how.

 

[BrianT]

Did you ever get your problem resolved?
I've dealing with Microsoft free support but you know about the saying "you
get what you pay for"
My issue has been assigned to somebody who is having a hard time
understanding the problem even after I explained about 3 times so far.

I am having this same problem. I am using plain text, not
RTF. (Html doesn't work either.) The attachment shows as
a regular attachment in my sent folder and either it
shows up as winmail.dat to internet users or not at all
to other outlook users.

-----Original Message-----
is the forwarded message size large enough that the attachment is part of
the message? Are you using RTF formatting on the forwarded messages? (Use
plain text.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I'm having problems sending (forward) an attachment with Outlook.
I can send an attachment if I send a fresh email but

when I forward an
email

that contains an attachment the recipient doesn't get the attachment. My
sent items folder shows the attachment was sent.
I'm using WinXP and Office XP. I've tried disabling Norton anti virus but
that didn't help.
I've searched Google and the Outlook newsgroup and found a lot of people
with the same or similar problems but so far I've been unable to find any
type of fix.

Does anybody have any ideas were to look for more info or a cure?

Thanks
Brian

.