Unable to delete emails from Outlook 2000 and Outlook Express 6

J

josph cheung

Hi,

My Microsoft Outlook 2000 Inbox is full and so I cannot receive any more
emails. I tried to delete some emails but unsuccessfully, and got the
message "C:\windows\local settings\application
data\microsoft\outlook\outlook.pst could not be accessed. Access is
denied.".

I switch to use Outlook Express 6. I can receive new emails. But when I
tried to delete an email I got the message "The message could not be
deleted.". In time, this Inbox will be full too.

Sometimes I think it may be due to dishonest freewares. Recently I have
tried PC MightyMax but do not subscribe, and its pop up advertisement
becomes a nuisance to me. Also recently I uninstalled Spyware Doctor. I
suspect some of these "freewares" may "create problems" to force us to buy
their products.

Please advise.

Thank you very much,
Joseph
 
W

Will Denny

Hi

Have you tried the Outlook Express News Group:

news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
 
K

Kath Adams

josph said:
Hi,

My Microsoft Outlook 2000 Inbox is full and so I cannot receive any
more emails. I tried to delete some emails but unsuccessfully, and
got the message "C:\windows\local settings\application
data\microsoft\outlook\outlook.pst could not be accessed. Access is
denied.".

I switch to use Outlook Express 6. I can receive new emails. But
when I tried to delete an email I got the message "The message could
not be deleted.". In time, this Inbox will be full too.

Sometimes I think it may be due to dishonest freewares. Recently I
have tried PC MightyMax but do not subscribe, and its pop up
advertisement becomes a nuisance to me. Also recently I uninstalled
Spyware Doctor. I suspect some of these "freewares" may "create
problems" to force us to buy their products.

Please advise.

Thank you very much,
Joseph

Your deleted items folder is probably corrupt.
Tools>options>maintenance>store folder and note the location.
Close OE.
In Windows Explorer, navigate to the place noted and delete Deleted
Items.dbx
Re-open OE and all should be well.

Note that you may have to enable "show hidden files and folders" under
control panel>folder options>view before you can find and delete the
folder, depending on your operating system.
 

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