unable to connect to internet now

C

confused

Downloaded, installed and ran spyware. This morning am
unable to connect to final connection of internet. Have
tried many possible ideas, troubleshooting, but alas
still no. Had to dig on laptop currently using to
connect. Any ideas? Suggestions?
 
D

Danny Kile

confused said:
Downloaded, installed and ran spyware. This morning am
unable to connect to final connection of internet. Have
tried many possible ideas, troubleshooting, but alas
still no. Had to dig on laptop currently using to
connect. Any ideas? Suggestions?

A quote from Bill Sanderson earlier post


Here are two variations of a probable fix for your issue, depending on
which
version of windows you are running:

1) For Windows XP, Service Pack 2:

At a command prompt, type:

netsh winsock reset

Hit enter, then restart the machine.

2) For all other Windows versions involved in this beta:

Follow the instructions in the following Microsoft Knowledge Base article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

After completing these steps, some applications which add themselves to
the Winsock LSP stack may need to be reinstalled.

It would also be helpful to the beta program if you could post in this
thread the contents of the "cleaner.log" file which is stored in the
directory the Microsoft Antispyware program is installed in. This will
help the team prevent this occurrence in the future.

(You should check those contents carefully to see whether there is any
Personally Identifiable Information present--i.e. stuff that could
identify you as an individual--it isn't likely, but it's a good idea to
check before
posting)
 

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