Unable to complete Newtwork Connection using New Connection Wizard

[Mike]

I received the instructions to set up my VPN (from my
employer)but when I go into start I cannot find "my
network places" so I opened up the new connection wizard
by going to
control panel and network connections. The new
connections wizard opens but
when I get to the screen that says "how do you want to
connect to the network
at your workplace", both choices are greyed out and
therfore cannot select the "VPN network" selection. Any
suggestions. I have Windows XP Home edition on my
computer. I originally had Windows 98 and brought my
computer into have the VPN access set up - I have since
installed Windows XP Home and it worked until one day when
I double clicked on the ICON the application did not work.

 

[David Jones [MSFT]]

Hey Mike,

Sound like you are having this problem

Q320588 : If you use the New Connection Wizard to create a new dial-up modem
or PPP over Ethernet (PPPoE) connection you may experience the following
behaviors:
a.. The Connect using a dial-up modem option in the New Connection Wizard
is unavailable (appears dimmed).
Please follow the instuctions in the folllowing knowlege base article which
should help you fix your problem

Link to the article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558

Thanks

Dave

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