turning off computer

P

Peter

When I go to start and press turn off computer it looks
like it is going to shut down but then I get the screen
windows is shutting down but it does not turn off. This
is happening almost daily.
Any suggestions?
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

If your system uses Advanced Power Management, this problem is usually
caused by APM systems on which XP is installed because APM (Advanced Power
Management) is not enabled by default in XP.

Right click a blank space on your desktop, select properties, go to the
Screen Saver tab and click the Power button under Monitor power. Go to the
APM tab and select "Enable Advanced Power Management support."

If you see no such tab, go to Start and right click My Computer, select
Properties, go to the Hardware tab and click the Device Manager button under
Device Manager.

In device manager, select the View menu, and turn on show hidden devices.
In the device manager window, you will now see an entry for NT Apm/Legacy
Support (If you see no such entry, skip to the bottom of this message and
try the suggested link), expand it, and bring up the properties for the
node.
In the device usage drop down list, select Use this device (enable)
Hit the OK button and then close the device manger.
You may need to reboot, but now it should shut your computer completely off
on shutdown.

If none of the above applies, or helps, try the following site:
http://www.aumha.org/a/shtdwnxp.htm
 
B

BruceM

On my MSI board it was the temp & fan speed monitor. It had an icon near the
clock. Right click & shutdown first before shutting down comp.
You'll just have to try as many things as you can think of to work out which
one it is in your case.
Just before you shutdown, hit CTRL, ALT, DELETE & look at the ones running &
see if you can pick one you know shouldn't be there.
imgicon.exe is one that usually gets sticky too. It is the zip drive thingo.
BruceM
 

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