The server has rejected your login. Please verify that your userna

  • Thread starter frustr8edw/microsoft
  • Start date
F

frustr8edw/microsoft

Ok, really frustrated. I've got two emails, both gmail accounts. When I first
set them up everything worked perfect. I know that I have the right port
numbers as directed by gmail, I also know that I have my user name and
password entered correctly. When I open my windows mail it will work just
fine at first, but after having it open for a short time I get these error
messages telling me that "The server has rejected your login. Please verify
that your username and
password are correct" . When it gives me the box to put the information in I
know that I put it in correctly, but the same error pops up over and over.
I'm sure it has to be something with the way it's working with IMAP or
something because I never had this issue with outlook and my pop mail
accounts. If someone could help I would greatly appreciate it. Should I go
back to Mozilla's thunderbird email? Would that be able to handle the IMAP
better? Vista issue maybe? Anyways thanks in advance for any help or
suggestions.
 
G

Guest

Some email servers insist that you enter your username with no spaces
and no CAPITAL LETTERS. Some insist that you follow it with the
part of your email address starting with @, and some insist that you
don't. Many insist that you use CAPITAL and lowercase letters in
the correct places in your password. Many give unclear error messages
about what the problems are if you don't follow these rules.
 
A

Aaron

I don't think it is how my email and password is formatted. When I initially
start windows Mail, I can get new mail, send mail, delete mail... everything
is dandy. After about 5 mins of leaving it open, a dialog pops up telling me
my credentials are wrong. If I wait for a wile before hitting ok, then cancel
(two separate dialogs)it will go away and let me do more email for a while...
 
G

Gary VanderMolen

When you click on cancel, does it show an error message? If so,
post the complete error message.

Also, which antivirus are you running?
 
F

frustr8edw/microsoft

I'm running the new avg free edition, either way though, same issue when I
was running mcafee. The problem isn't in how I enter my username or password
as I keep them saved and they work at first. The problem is somewhere in
windows mail. It starts with " Your Imap server wishes to alert you to the
following invalid credentials (failure)". You click the ok on that and up
pops the new message "The server has rejected your login. Please verify that
the user name and password is correct". So then you re enter the credentials
and the fun starts all over again and over again and over again and over
again. The only way that I've found to stop it is to close out of windows
mail and restart it at which point it works fine, downloads my mail just
fine, deletes it, everything...... until I'm on it too long and the fun
starts again.
 
G

Gary VanderMolen

Right-click on the error message, copy, then paste it into a reply
here. There are diagnostic codes in there that we need to see.
 
P

powerbumbler

I am also having the same exact issue. Coincidence that it's occurring so
suddenly to multiple people where I could find no mention of it previously?

The account I'm having the error on is one of two Gmail accounts (out of
four total accounts in use.

Here's my exact error message track:

1) "Your IMAP server wishes to alert you to the following: Invalid
Credentials (failure)"
2) "The server has rejected your login. Please verify that your username
and password are correct. "
3) Windows Security login dialog: "Logon to Gmail powerbumbler"
4) Repeat 'Ad Nauseum'

It works fine until it doesn't.....
 
P

powerbumbler

I should have added that there is no 'error code'. Windows Mail appears to
think it's working just fine and that the mail server it's talking to is
being picky.
 
G

Guest

Silver Kit said:
Definately no 'error' message, other than the one listed in the rest of
the thread. It doesn't give any indication why suddenly it doesn't
like the authentication details, but press send and receive again two
minutes later and it will send just fine!?!


--
Silver Kit
------------------------------------------------------------------------
Silver Kit's Profile: http://forums.techarena.in/member.php?userid=49286
View this thread: http://forums.techarena.in/showthread.php?t=962403

http://forums.techarena.in
Most of the frequent responders in this newsgroup use a method of reading
the messages that often has problems with going back to see previous
messages
in each thread. Therefore, you're likely to get more and better responses
if
you quote the previous messages in the thread.
 
J

Jennifer Dewey

My problem seems the same... error code 800cccd1 - thanks for your help!
(e-mail address removed)
Jennifer Dewey
 
G

Guest

We're likely to need the entire error message, not just the error number.
Right
click on the error message and copy all of it to your next message.
 
G

Gary VanderMolen

As it says in the response you quoted:
Right-click on the error message, copy, then paste it into a reply
here. That means we need to see the complete error message.
 
B

Bobby

Look, you can look it up in Windows Help in Vista.
I learned how to look up the error numbers a long time.
Sometimes, you need to reboot a few times, then try again
After a few reboots, it will be ok.
 
G

Guest

For many errors, that doesn't give us enough information to
recommend a suitable fix for the problem.
 
G

Gary VanderMolen

Many problems are too complicated to be resolved by
consulting Windows Help. A search using Google is often more
productive. If that fails, users should feel free to consult the
responders here who are donating their time and expertise.
 
M

Mark Buford

Did anyone find the answer to this problem? I just started trying to use
Windows Mail with my Gmail account today and I'm running into the same issue
that is described in this message string.

Mark Buford
(e-mail address removed)
 
G

Guest

We need to see the complete error message for you, too, not just a
summary of it or just the error number.
 

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