| "Camford" <
http://www.microsoft.com/communities/privacy.mspx >
| wrote in message | Some of my programs can't connect due to the problem mesion in
| this article (address
http://support.microsoft.com/default.aspx?scid=kb;en-us;884020).
| So, I wonder where can I get a copy of this file? Thanks
Quoted from KB884020...
"A supported hotfix is now available from Microsoft"...
"contact Microsoft Product Support Services to obtain the
hotfix".
"Note: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional
determines that a specific update will resolve your problem."
"The usual support costs will apply to additional support
questions and issues that do not qualify for the specific update
in question".
READ all of this as saying:
There is a hotfix available for the symptom. Contact Microsoft
Product Support Services. Describe your symptoms as they are
described in the Microsoft Knowledge Base Article. Do not add
any other questions, symptoms, problems, request, issues, etc.
Microsoft Product Support Services will not charge you for the
hotfix. They will provide a link to download the hotfix files.