Takes too long to Log off from Windows 2000 Terminal Services

[Patrick]

We are using Windows 2000 Terminal services with Windows
SP4 and also running Citrix Metaframe 1.8 for Windows 2000
with Citrix SP4. We are experiencing long logout time.
Also after a user logs off, we cannot delete the user's
local profile on the terminal server- it is saying "Cannot
delete UsrClass.dat: There has been a sharing violation.
The source or destination file may be in use".

Appreciate any help. Thanks.

 

[Vera Noest [MVP]]

This might help:

824309 - Very Long Logon Time When You Try to Connect to Citrix
MetaFrame or Citrix 1.8
http://support.microsoft.com/?kbid=824309

828153 - UsrClasses Hive Does Not Unload During Logoff Because of
an Intermittent Handle Leak in Spoolsv.exe
http://support.microsoft.com/?kbid=828153

827825 - "Windows Cannot Unload Your Registry Class File" Error
Message When You Log Off Terminal Services
http://support.microsoft.com/?kbid=827825

837115 - Troubleshooting profile unload issues
http://support.microsoft.com/?kbid=837115

 

[Guest]

You might also try the UPHClean utility (runs as a service
http://www.microsoft.com/downloads/...4e18-b570-42470e2f3582&DisplayLang=en#filelis

At worst, you should be able to clean most by unloading the <USER_SID>_Class key which is likely orphaned in your HKEY_USERS hive

----- Vera Noest [MVP] wrote: ----

This might help

824309 - Very Long Logon Time When You Try to Connect to Citrix
MetaFrame or Citrix 1.
http://support.microsoft.com/?kbid=82430

828153 - UsrClasses Hive Does Not Unload During Logoff Because of
an Intermittent Handle Leak in Spoolsv.ex
http://support.microsoft.com/?kbid=82815

827825 - "Windows Cannot Unload Your Registry Class File" Error
Message When You Log Off Terminal Service
http://support.microsoft.com/?kbid=82782

837115 - Troubleshooting profile unload issue
http://support.microsoft.com/?kbid=83711

 

[larryking]

www.longpathtool.com fixes this problem