System won't shutdown at Shutdown

[Colleen Lill]

I am running WinXP. When I click on shutdown, the system appears to be
shutting down, but restarts itself again right away.

How I can correct this so that it will shutdown when I want it to?


Thanks,

Colleen

 

[Rick \Nutcase\ Rogers]

Hi Colleen,

See if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/win5/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[roger]

Hi Colleen,

I am running WinXP. When I click on shutdown, the system appears to be
shutting down, but restarts itself again right away.

How I can correct this so that it will shutdown when I want it to?

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the
Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

Good luck