System Restore not saving restore points

G

Guest

First of all, I've had issues with Automatic Update not working correctly.
So, after a while, I turned everything off (firewalls, anti-virus, etc.) and
was able to get those updates.

Now system restore doesn't work! Every time the pc is rebooted, system
restore is squeeky clean! No restore points. I've checked settings and the
"turn system restore off" checkbox is NOT checked. Also, I've set it to use
max of disk space (12%).

Any help would be appreciated.
 
G

Gerry Cornell

This link contains a lot of information about System Restore:
http://bertk.mvps.org/

--


Hope this helps.

Gerry
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B

Bert Kinney

Hi,

There are several reasons this may occur. Let's take a look at Event
Viewer for any System Restore logs that may have been created recently
that may help us diagnosing the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in
the right pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the
two arrows in the upper right corner. This will copy the event
information to the clipboard. Paste the information for each of the two
event here.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/tips.html#EventViewer

Here are some more links for troubleshooting System Restore.

System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html
 
P

PHYLLIS HEATH

One of our computers (mine) seems to be doing what you describe. I checked
the things that help said to check and they are running, but there are no
checkpoints.

Jim
 
B

Bert Kinney

Hi,

There are several reasons this may occur. Let's take a look at Event
Viewer for any System Restore logs that may have been created recently
that may help us diagnosing the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title “Source” at the top of the source name column in
the right pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the
two arrows in the upper right corner. This will copy the event
information to the clipboard. Paste the information for each of the two
event here.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/tips.html#EventViewer

Here are some more links for troubleshooting System Restore.

System Restore fails to create an automatic restore point.
http://bertk.mvps.org/html/srauto.html
 
G

Guest

Ok, there are two sr and both of them are in error:

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 10/20/2005
Time: 10:13:26 AM
User: N/A
Computer: OFFICE1
Description:
The System Restore filter encountered the unexpected error '0xC000007F'
while processing the file 'desktop.ini' on the volume 'HarddiskVolume4'. It
has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 06 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........



Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 10/18/2005
Time: 9:55:12 AM
User: N/A
Computer: OFFICE1
Description:
The System Restore filter encountered the unexpected error '0xC000007F'
while processing the file 'desktop.ini' on the volume 'HarddiskVolume4'. It
has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 06 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

There are quite a few srservice but here are the first two:
Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 108
Date: 10/21/2005
Time: 12:28:32 PM
User: N/A
Computer: OFFICE1
Description:
The System Restore service has resumed monitoring due to space freed on the
system drive.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 107
Date: 10/21/2005
Time: 9:21:30 AM
User: N/A
Computer: OFFICE1
Description:
The System Restore service has been suspended because there is not enough
disk space available on the drive
\\?\Volume{63d73027-1e49-11da-bf09-00123f6f4452}\. System Restore will
automatically resume service once at least 200 MB of free disk space is
available on the system drive.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I have plenty of FREE space on my hard drive (54GB), so I don't know why it
says it can't find free space.
 
G

Gerry Cornell

Is your hard drive partitioned?


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
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Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
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suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
G

Guest

No it's not. BUT, Dell has a "hidden" restore partition there.

I've only had this PC for less than 2 months and it was working fine (sys
restore) before I got those @#$&* updates!
 
B

Bert Kinney

Hi,

HarddiskVolume4 appears to be the problem. Stop System Restore from
monitoring all but the partition Windows is installed on. What happens
is if *any* monitored partition falls below 200mb's of free space
System Restore will suspend and *all* restore points will be deleted.

How to disable a monitored drive:
http://bertk.mvps.org/html/drivedisable.html
 
G

Gerry Cornell

Go to Start, Control Panel, Folder Options,
View, Advanced Settings and verify that the box before "Show hidden
files and folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second item. You
should also make certain that the box before "Hide extensions for known
file types" is not checked. Next in Windows Explorer make sure View,
Details is selected and then select View, Choose Details and check
before Name, Type, Total Size, and Free Space.

Now if you right click your C drive in Windows Explorer what size does
it say your hard disk is and how much free space?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
G

Gerry Cornell

Bert

I think you're on the ball again <g>.

However, if any drive / partition only has 200 mb free space then there
could be other problems coming, apart from the system restore one.
shqipo needs to get out the crystal ball. What the problems might be
will obviously depend on how the partition is being used.

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
 
B

Bert Kinney

Hi Gerry,

I suspect the problem is that System Restore is monitoring a recovery
partition created by the OEM. These recovery partitions are notorious
for causing problems with System Restore, and should not be monitored.
 
G

Gerry Cornell

Bert

Recovery partitions. I guess that's something for me to think about.

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
 
B

Bert Kinney

Gerry,

A recovery partition is simply a partition where the OEM stores the
files to recover the system, rather than shipping them on CD's or DVD's.
 
G

Gerry Cornell

Bert

I did appreciate what a recovery partition is <g>. I was thinking of the
implications for a number of issues.

--


Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
 
G

Guest

That's correct, that's what Dell did :( I got suspicious when I tried to run
Norton ParitionMagic and saw this partion there which I didn't make (2 days
after I got my PC) and Dell phone reps said they created it for restoration.
 
G

Guest

Thanks Bert! That did it! :)

I have an external (partitioned) HD and I am not sure why Sys Restore
started to pick that one, it didn't do that before.
 

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