sp4 installation errors

[Andre]

I see one similar post here, but no replies from MS. Sure would be nice to
get some input from you guys (MS)...


At the end of my installation of sp4, I get a dialog box with the title:
sp4iis. The error message is "Unable to connect to metabase".

I click OK and immediately get another dlg with a title of sp4iis. The
error message is "Setup failed to remove ism.dll script mappings. Service
Pack Setup will abort".

Immediately followed by another dlg titled "Service Pack 4 Setup Error".
The error message says "An error in updating your system has occurred.
Select Ok to undo the changes that have been made...blah blah blah."


I tried to install sp4 3 times. The first time I though I might have got
this because I left Outlook open. The second time was after a fresh reboot.
The 3rd time I had stopped every service on my notebook that I dared stop.
Every time ended with this same exact error.

My notebook is running Win2k sp3 with every available critical update.

Any help would be appreciated.

Thanks, Andre

 

[Ken]

I don't know what the error is. I would guess it has to do with Internet Explorer, but that is a wag. For what it's worth, I have
updated several sp3 computers from the network download version and had no trouble at all. - actually there was a problem with a
200 gb disk, but I have proved (to myself anyway) that it was not a problem with sp4.

I see one similar post here, but no replies from MS. Sure would be nice to
get some input from you guys (MS)...


At the end of my installation of sp4, I get a dialog box with the title:
sp4iis. The error message is "Unable to connect to metabase".

I click OK and immediately get another dlg with a title of sp4iis. The
error message is "Setup failed to remove ism.dll script mappings. Service
Pack Setup will abort".

Immediately followed by another dlg titled "Service Pack 4 Setup Error".
The error message says "An error in updating your system has occurred.
Select Ok to undo the changes that have been made...blah blah blah."


I tried to install sp4 3 times. The first time I though I might have got
this because I left Outlook open. The second time was after a fresh reboot.
The 3rd time I had stopped every service on my notebook that I dared stop.
Every time ended with this same exact error.

My notebook is running Win2k sp3 with every available critical update.

Any help would be appreciated.

Thanks, Andre

 

[carpenoctem]

the metabase is the information store for IIS. this is were all of
the configuration (virt. hosts, cacheing, error mesg., etc.) is
stored. are your running iis? that is where I would start looking.