SP4 fails trying to install arcldr.exe

[Jeff Schwartz]

I am trying to install SP4 and it is unable ot install
arcldr.exe. I verified that the file in in the folder
where is is supposed to be. I have tried selecting retry
and adding the extention to the file but no good.

I haven't had a chance to reinstall the SP or contuien to
install the SP while skiopping the file.

The only thing else that might make a difference is that I
am running Win2k under VMWARE 4.0. I just upgraded to
VMWARE right before I tried installing the SP.

Jeff

 

[281 cu. in.]

It must be in use. Shut down as many apps as possible, click CTRL-ALT-DEL
and close as many processes as possible. then install.

What's VMWARE? Get rid of it.


Alex

 

[Vikas Ramnani]

Have you made sure you dont have any Antivirus Software running during the
SP4 installation?

 

[gnossos papadopolis]

Had same error with SP4 Windows Update:
- Cannot copy file arcldr.exe -
After checking and restoring correct NTFS File privileges to my C
drive...
(see KB for details)
After renaming the existing arcldr.exe to 'arcldr.old' in the
C:\winnt\servicepackfiles\I386\ (just in case).

I manually copied the new file from download directory created by
windows update
D:\2aa4a45169d09cd49e6a5eca2fc3dd56\
Yours may not be named exactly this....

into the C:\winnt\servicepackfiles\I386\

I cancelled 'file copy instructions' for the ARCLDR file (after quite
a few scary warnings) and Update copied remaining files as designed.

After re-booting all 'seems' to be working well.

HTH
gnossos