SP3 - can't log on to computer after install

[Heather]

I downloaded SP3 and it prompted me to restart my computer. Once I did this,
my computer won't come back on. It's seems to be looping and goes to a blue
screen then a black screen that asked me if I want to start up in normal,
safe, last successfull start up - doesn't matter what I select it tries to
start and then shows No sync and back through the loop again. This has made
my desktop useless as I can't and don't know how to get by this.

Help please!

Thanks!
Heather

 

[TaurArian]

Two articles about this:

Does your AMD-based computer boot after installing XP SP3?
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx

You receive a "Stop 0x0000007E" error message after you upgrade to Windows XP Service Pack
2 or Service Pack 3 on a non-Intel-processor-based computer
http://support.microsoft.com/kb/888372

Where to get asssitance if the above doesn't help -

Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Free unlimited installation and compatibility support is available for Windows XP, but
only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
more information about this policy, visit the Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only
in the United States and Canada. For all other Windows XP issues, visit the Help and
Support site at http://support.microsoft.com/oas/default.aspx?gprid=1173, and then choose
your product.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other:
http://support.microsoft.com/oas/default.aspx?gprid=1173
select Windows XP | select Windows XP Service Pack 3

Finally, there is a NG for Windows Update issues -

Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)

http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


|I downloaded SP3 and it prompted me to restart my computer. Once I did this,
| my computer won't come back on. It's seems to be looping and goes to a blue
| screen then a black screen that asked me if I want to start up in normal,
| safe, last successfull start up - doesn't matter what I select it tries to
| start and then shows No sync and back through the loop again. This has made
| my desktop useless as I can't and don't know how to get by this.
|
| Help please!
|
| Thanks!
| Heather