Software Shadow Service Headache

Discussion in 'Windows XP Help' started by Tom, Oct 29, 2003.

  1. Tom

    Tom Guest

    I have a client whose event log is filled with DCOM and service control
    manager errors related to the Software Shadow Service (as pasted below).

    - and -

    When I try to start the Software Shadow Service manualy, I get a dialog
    box that shows "Error 1053: The service did not respond to the start or
    control request in a timely fashion."

    It was my understanding that the Software Shadow Service was pretty much
    "optional," only used by backup, but that appears not to be the case.
    This client's log fills with these errors (repeatedly) during a defrag:

    Here's 1-of-2:

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 10/29/2003
    Time: 2:47:36 PM
    User: NT AUTHORITY\SYSTEM
    Computer: NAUTILUS
    Description:
    DCOM got error "The service did not respond to the start or control
    request in a timely fashion. " attempting to start the service SwPrv with
    arguments "" in order to run the server:
    {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}

    and here's 2-of-2:

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7009
    Date: 10/29/2003
    Time: 2:47:36 PM
    User: N/A
    Computer: NAUTILUS
    Description:
    Timeout (30000 milliseconds) waiting for the MS Software Shadow Copy
    Provider service to connect.
     
    Tom, Oct 29, 2003
    #1
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