snapshot format selected, file is created as .xls format

G

Guest

trying to email db report while selecting snapshot format, but the file is
created with an .xls format; however, some of the other reports are created
correctly using .snp format
 
R

Rich

dee said:
trying to email db report while selecting snapshot format, but the file is
created with an .xls format; however, some of the other reports are created
correctly using .snp format

Dee:

RESOLUTION Found at: http://support.microsoft.com/?kbid=555020

The problem can be solved by deleting any orphaned files of the same
file type (e.g .snp, .rtf, .txt) that remain in the user's system
temporary directory.

On Windows 98 and Me, the temporary directory is commonly located in
the path:

For Pitney Bowes it is C:\Temp or C:\Windows\Temp

On a Windows NT / 2000 / Xp or Server 2003 the temp directory is
commonly located in the path:

%System Drive%\Documents and Settings\User Name\Local Settings\Temp

Where %System Drive% is the drive partition on which the operating
system is installed, and User Name is the user's log on name.

However, on Windows 2000 and Xp the temp directory is by default a
hidden directory. To view the files located in that directory you may
have to open Windows Explorer and from the Tools menu item, select
"Folder Options" and on the "View" tab, click "Show Hidden Files and
Folders".

Then navigate in Explorer to the temp directory and delete any file
that has the same name as the file you are expecting to be included as
an e-mail attachment.

Rich
 

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