Set Out of Office Assistant to not respond to lists

G

Guest

In Outlook 2003 (with Exchange Server 2003) how do I set up the out of office
assistant so that it will not send my out of office notice to a listserv? I
believe if I click the advanced button I can tell it to reply only to
messages sent directly to me or cc'd to me (which will exclude lists), but I
cannot get the reply message to work.
 
B

Brian Tillman

PJSK said:
In Outlook 2003 (with Exchange Server 2003) how do I set up the out
of office assistant so that it will not send my out of office notice
to a listserv? I believe if I click the advanced button I can tell
it to reply only to messages sent directly to me or cc'd to me (which
will exclude lists), but I cannot get the reply message to work.

The default behavior of Exchange is to prevent the Out of Office Assistant
from responding to outside addresses for this very reason (among others).
Unless your Exchange admin changed something, you don't have to worry about
it.
 
G

Guest

Our Exchange admin did make a change to send the out of office reply to
outside addresses. We did this because most of the people who send us email
who would not know we are out of the office are our outside clients. It was
needed for a business purpose.

The problem I am having deals with setting up the template for reply in the
advanced menu of the out of office screen.
 
B

Brian Tillman

PJSK said:
Our Exchange admin did make a change to send the out of office reply
to outside addresses. We did this because most of the people who
send us email who would not know we are out of the office are our
outside clients. It was needed for a business purpose.

The problem I am having deals with setting up the template for reply
in the advanced menu of the out of office screen.

But you don't want OOA to reply to listserv messages, so if the listserv
message sender is the list (like (e-mail address removed)), try this: click
Tools>Out of Office Assistant>Add Rule. In the From field, enter
(e-mail address removed), check the "Do not process subsequent rules", then
click Advanced and check the option that says "Only items that do not not
match these conditions". Click OK all the way out. Now the OOA should not
respond to messages sent from that listserv. If there is some other
criterion that can be used because the list messages come from an address
other than the listserv itself, you may be able to use that different
criterion.
 

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