Daniela said:
I hope someone can help me. Email is coming in, I don't know if ALL of it is
coming in, but I can't send email out. I get this error message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'newsletter', Account: 'pop3', Server:
'mail.theriver.com', Protocol: SMTP, Server Response: '451 stray newline
detected. see
http://cr.yp.to/docs/smtplf.html', Port: 25, Secure(SSL): No,
Read here and you can post your question thereon OE/ or if you have Outlook
send to outlook newsgroup:
http://www.microsoft.com/communitie...S&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-u
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514
Error 0x800ccc0d or 0x800ccc0f when Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514
OLEXP: Error Message: The Connection to the Server Has Failed...Error
0x800CCC0E
http://support.microsoft.com/kb/302339
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/?kbid=813514
OLEXP: Unable to send or receive messages with Dr. Solomon's NetGuard
installed
http://support.microsoft.com/kb/195458
You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error message
when you try to send or receive e-mail in Outlook or in Outlook Express
http://support.microsoft.com/kb/191687/
= One of the causes mentioned a damaged user profile, also read this article
again and the reset of the links also about corrupted profile and how to
troubleshoot
it:
http://support.microsoft.com/?kbid=813514
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/305506
How to copy data from a corrupted user profile to a new profile:
http://support.microsoft.com/kb/811151
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003:
http://support.microsoft.com/kb/829918/
Another to try is while on Outlook Express:
Click Tools >> Options >. Click on Connections Tab and make sure these
settings correct:
Dial-Up
[ ] Ask before switching dial-up connections
Click on Settings for the connection and make sure the correct connection
(Default ) is selected .
again Click Tools >> Accounts >> Click on Servers Tab and make sure this
option not selected:
[ ] log on using Secure Password Authentication.
Click on Connection Tab and check this check box:
[ ] Always connect to this account using:
[ Local Area Network ][v]
Click [OK] to close and open a Run Command and type these command:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see.
How the Power saving Option on this machine set to and does the Dial on
Demand on the Router option checked or not, best if uncheck it.
I will make sure this machine is clean from Viruses by scanning from
another vendor to get another opinion.
HTH.
nass
