Samsung ML 1710 envelope printing quality problems

[xivaro]

The print is gray (kinda looks like draft or "toner saver" mode?)
whenever I print to envelopes!

Printing to normal paper is fine, nice & black. I've checked all the
options I can in the printer properties:

In the "General" tab, I clicked the "Printing Preferences" button,
then I clicked the "Graphics" tab, and I set it to 600 dpi, Toner Save
"off"; clicked the Advanced Options button and checked "Darken text"
and "Print all text black" (I left "Darkness" at "normal").

Still, whenever I chose the "Envelopes and Labels" menu item in
Microsoft Word 2000 to print an envelope, it comes out very light,
even if I don't use an envelope & just let it print to a normal sheet
from the paper tray.

Anybody got any ideas?

 

[cpemma]

Still, whenever I chose the "Envelopes and Labels" menu item in
Microsoft Word 2000 to print an envelope, it comes out very light,
even if I don't use an envelope & just let it print to a normal sheet
from the paper tray.

Try using a template with custom paper size equivalent to your envelope,
orientation & margins set to suit, manual feed.

Cut&paste the address from the letter doc to a new file based on the
envelope template.

As a bonus, you've far more control over line spacing, & can add a logo to
the envelope. ;-)

 

[Glen]

Try using a template with custom paper size equivalent to your envelope,
orientation & margins set to suit, manual feed.

Cut&paste the address from the letter doc to a new file based on the
envelope template.

As a bonus, you've far more control over line spacing, & can add a logo to
the envelope. ;-)

xivaro:

I have the same envelope problem with this printer using Word 2002 and
Wordperfect 8. I have tried the custom template idea and it makes no
difference to the print quality. Samsung Tech support (Canada) have
not been any help as yet. Have you had any luck?

 

[Glen]

xivaro:

I have the same envelope problem with this printer using Word 2002 and
Wordperfect 8. I have tried the custom template idea and it makes no
difference to the print quality. Samsung Tech support (Canada) have
not been any help as yet. Have you had any luck?

As a followup I finally took the printer back to Staples. The replacement
printer prints the envelopes fine. Must just be a few defective units around.