safe senders list has @yahoo.com but can't get email from yahoo

[Guest]

I have done everything I can in Tools Junk Mail options to list all yahoo
addresses and @yahoo.com to be recognized as safe senders. The emails don't
even go into Junk mail so I am not sure why yahoo addresses are not
recognized. Please help!

 

[Roady [MVP]]

Do the messages show up when you login to your web based mailbox?

 

[Guest]

No, they never show up anywhere.

 

[Roady [MVP]]

In that case Outlook isn't your issue and the messages are being dropped
earlier.

 

[Guest]

so should I get with my internet provider?

In that case Outlook isn't your issue and the messages are being dropped
earlier.

 

[Roady [MVP]]

Yes, you can run some tests with them where you send emails from yahoo and
check your web based mail client and see if the messages arrive.