G
Guest
Here's the problem:
Please excuse the length of this post--I want to provide as much info about
this problem as I can.
The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:
---------------------------------
Run-time error '2004':
Out of memory.
---------------------------------
Here's my computer's configuration info* (msinfo32):
-------------------------------------------------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
----------------------------------------------------------
*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.
------------------------------------
WHAT I HAVE ALREADY TRIED:
1. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.
2. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.
3. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.
4. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.
5. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.
6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.
6. Reinstalled the second 512MB DIMM, and the error message returned.
7. Downloaded and installed evey patch for "Visual Basic" I could find here
at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.
8. Reinstalled the rest of my drivers, software, etc., and put my backed-up
files back on the hard drives.
9. Contacted Dell Support's Online Assistance. The technician worked with
me online for about an hour and a half, but couldn't solve this either.
10. Attempted various "Virtual Memory" settings. Set virtual memory to the
maximum allowable amount for each of my basic hard drive volumes, as well as
my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.
----------------------------------------
As best as I can tell, the software was developed using an older version of
"Microsoft Visual Basic for Applications" (though I'm not sure exactly
which).
I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.
Is there any other way to fix this? Everything I've found in the "Help"
topics applies to older versions of Windows. I can't seem to locate a
solution for XP.
Is there any way to temporarily "Switch off" or "Disable" one of the DIMMS
electronically, then "Re-Enable" after I'm done with this particular software?
Is this possible--maybe with "Device Manager"?
Has Microsoft addressed this issue yet--or do they plan to?
Will I end up having to PAY for a patch? I've already spent a lot of money
on this machine, the software I have, the warranties, etc.
Maybe someone can fill me in on how Microsoft's Online support works. I'm
not in the mood to pay money to enlist the assistance of Microsoft's Online
Support, especially if they don't have a way to fix this.
I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!
Thanks for the help!
___Tklop
Please excuse the length of this post--I want to provide as much info about
this problem as I can.
The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:
---------------------------------
Run-time error '2004':
Out of memory.
---------------------------------
Here's my computer's configuration info* (msinfo32):
-------------------------------------------------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
----------------------------------------------------------
*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.
------------------------------------
WHAT I HAVE ALREADY TRIED:
1. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.
2. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.
3. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.
4. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.
5. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.
6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.
6. Reinstalled the second 512MB DIMM, and the error message returned.
7. Downloaded and installed evey patch for "Visual Basic" I could find here
at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.
8. Reinstalled the rest of my drivers, software, etc., and put my backed-up
files back on the hard drives.
9. Contacted Dell Support's Online Assistance. The technician worked with
me online for about an hour and a half, but couldn't solve this either.
10. Attempted various "Virtual Memory" settings. Set virtual memory to the
maximum allowable amount for each of my basic hard drive volumes, as well as
my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.
----------------------------------------
As best as I can tell, the software was developed using an older version of
"Microsoft Visual Basic for Applications" (though I'm not sure exactly
which).
I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.
Is there any other way to fix this? Everything I've found in the "Help"
topics applies to older versions of Windows. I can't seem to locate a
solution for XP.
Is there any way to temporarily "Switch off" or "Disable" one of the DIMMS
electronically, then "Re-Enable" after I'm done with this particular software?
Is this possible--maybe with "Device Manager"?
Has Microsoft addressed this issue yet--or do they plan to?
Will I end up having to PAY for a patch? I've already spent a lot of money
on this machine, the software I have, the warranties, etc.
Maybe someone can fill me in on how Microsoft's Online support works. I'm
not in the mood to pay money to enlist the assistance of Microsoft's Online
Support, especially if they don't have a way to fix this.
I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!
Thanks for the help!
___Tklop