"Run-Time error '2004': Out of memory." with more than 512MB RAM

G

Guest

Here's the problem:

Please excuse the length of this post--I want to provide as much info about
this problem as I can.

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------

Run-time error '2004':

Out of memory.

---------------------------------

Here's my computer's configuration info* (msinfo32):

-------------------------------------------------------

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Backed up all files I wanted to keep, scanned them with Norton AntiVirus
Corporate, then put them aside.

2. Completely wiped both my hard drives, including writing zeros to the
entire disks surfaces to ensure I had no leftover corruption.

3. Reinstalled Windows XP Professional, with no additional software--just
my basic drivers, and the software with the problem. Error message remained.

4. Downloaded and installed all available "Windows Update" files, service
packs, etc. Error message remained.

5. Reinstalled the Windows XP Home edition which came with my computer,
configured it as in numbers 3 and 4. Error message remained.

6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

6. Reinstalled the second 512MB DIMM, and the error message returned.

7. Downloaded and installed evey patch for "Visual Basic" I could find here
at Microsoft (which seemed to be related to Run-time or Out of Memory
errors). Error message remained.

8. Reinstalled the rest of my drivers, software, etc., and put my backed-up
files back on the hard drives.

9. Contacted Dell Support's Online Assistance. The technician worked with
me online for about an hour and a half, but couldn't solve this either.

10. Attempted various "Virtual Memory" settings. Set virtual memory to the
maximum allowable amount for each of my basic hard drive volumes, as well as
my third "Striped" drive, but the error continues, as long as I have more
than 512MB of RAM.

----------------------------------------

As best as I can tell, the software was developed using an older version of
"Microsoft Visual Basic for Applications" (though I'm not sure exactly
which).

I don't want to keep opening my case repeatedly, to connect and disconnect
my memory cards, since the additional RAM accelerates many of the other
programs I enjoy.

Is there any other way to fix this? Everything I've found in the "Help"
topics applies to older versions of Windows. I can't seem to locate a
solution for XP.

Is there any way to temporarily "Switch off" or "Disable" one of the DIMMS
electronically, then "Re-Enable" after I'm done with this particular software?

Is this possible--maybe with "Device Manager"?

Has Microsoft addressed this issue yet--or do they plan to?

Will I end up having to PAY for a patch? I've already spent a lot of money
on this machine, the software I have, the warranties, etc.

Maybe someone can fill me in on how Microsoft's Online support works. I'm
not in the mood to pay money to enlist the assistance of Microsoft's Online
Support, especially if they don't have a way to fix this.

I'm not gonna hold my breath on this one, but some of the advice I've seen
here is quite impressive! Maybe one of you REAL tekkies can help me out!

Thanks for the help!

___Tklop
 
K

kurttrail

Tklop said:
Here's the problem:

Please excuse the length of this post--I want to provide as much info
about this problem as I can.

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------

Run-time error '2004':

Out of memory.

---------------------------------

Here's my computer's configuration info* (msinfo32):

-------------------------------------------------------

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Backed up all files I wanted to keep, scanned them with Norton
AntiVirus Corporate, then put them aside.

2. Completely wiped both my hard drives, including writing zeros to
the entire disks surfaces to ensure I had no leftover corruption.

3. Reinstalled Windows XP Professional, with no additional
software--just
my basic drivers, and the software with the problem. Error message
remained.

4. Downloaded and installed all available "Windows Update" files,
service packs, etc. Error message remained.

5. Reinstalled the Windows XP Home edition which came with my
computer, configured it as in numbers 3 and 4. Error message
remained.

6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

6. Reinstalled the second 512MB DIMM, and the error message returned.

7. Downloaded and installed evey patch for "Visual Basic" I could
find here at Microsoft (which seemed to be related to Run-time or Out
of Memory errors). Error message remained.

8. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

9. Contacted Dell Support's Online Assistance. The technician
worked with me online for about an hour and a half, but couldn't
solve this either.

10. Attempted various "Virtual Memory" settings. Set virtual memory
to the maximum allowable amount for each of my basic hard drive
volumes, as well as my third "Striped" drive, but the error
continues, as long as I have more than 512MB of RAM.

----------------------------------------

As best as I can tell, the software was developed using an older
version of "Microsoft Visual Basic for Applications" (though I'm not
sure exactly which).

I don't want to keep opening my case repeatedly, to connect and
disconnect
my memory cards, since the additional RAM accelerates many of the
other programs I enjoy.

Is there any other way to fix this? Everything I've found in the
"Help" topics applies to older versions of Windows. I can't seem to
locate a solution for XP.

Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this
particular software?

Is this possible--maybe with "Device Manager"?

Has Microsoft addressed this issue yet--or do they plan to?

Will I end up having to PAY for a patch? I've already spent a lot of
money on this machine, the software I have, the warranties, etc.

Maybe someone can fill me in on how Microsoft's Online support works.
I'm not in the mood to pay money to enlist the assistance of
Microsoft's Online Support, especially if they don't have a way to
fix this.

I'm not gonna hold my breath on this one, but some of the advice I've
seen here is quite impressive! Maybe one of you REAL tekkies can
help me out!

Thanks for the help!

___Tklop

What program gives you the error?

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"
 
G

Guest

kurttrail said:
Tklop said:
Here's the problem:

Please excuse the length of this post--I want to provide as much info
about this problem as I can.

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------

Run-time error '2004':

Out of memory.

---------------------------------

Here's my computer's configuration info* (msinfo32):

-------------------------------------------------------

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Backed up all files I wanted to keep, scanned them with Norton
AntiVirus Corporate, then put them aside.

2. Completely wiped both my hard drives, including writing zeros to
the entire disks surfaces to ensure I had no leftover corruption.

3. Reinstalled Windows XP Professional, with no additional
software--just
my basic drivers, and the software with the problem. Error message
remained.

4. Downloaded and installed all available "Windows Update" files,
service packs, etc. Error message remained.

5. Reinstalled the Windows XP Home edition which came with my
computer, configured it as in numbers 3 and 4. Error message
remained.

6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

6. Reinstalled the second 512MB DIMM, and the error message returned.

7. Downloaded and installed evey patch for "Visual Basic" I could
find here at Microsoft (which seemed to be related to Run-time or Out
of Memory errors). Error message remained.

8. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

9. Contacted Dell Support's Online Assistance. The technician
worked with me online for about an hour and a half, but couldn't
solve this either.

10. Attempted various "Virtual Memory" settings. Set virtual memory
to the maximum allowable amount for each of my basic hard drive
volumes, as well as my third "Striped" drive, but the error
continues, as long as I have more than 512MB of RAM.

----------------------------------------

As best as I can tell, the software was developed using an older
version of "Microsoft Visual Basic for Applications" (though I'm not
sure exactly which).

I don't want to keep opening my case repeatedly, to connect and
disconnect
my memory cards, since the additional RAM accelerates many of the
other programs I enjoy.

Is there any other way to fix this? Everything I've found in the
"Help" topics applies to older versions of Windows. I can't seem to
locate a solution for XP.

Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this
particular software?

Is this possible--maybe with "Device Manager"?

Has Microsoft addressed this issue yet--or do they plan to?

Will I end up having to PAY for a patch? I've already spent a lot of
money on this machine, the software I have, the warranties, etc.

Maybe someone can fill me in on how Microsoft's Online support works.
I'm not in the mood to pay money to enlist the assistance of
Microsoft's Online Support, especially if they don't have a way to
fix this.

I'm not gonna hold my breath on this one, but some of the advice I've
seen here is quite impressive! Maybe one of you REAL tekkies can
help me out!

Thanks for the help!

___Tklop

What program gives you the error?

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

Kurt:

Thanks for the reply!

The program is called:
---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------
The CD itself is marked with the following product identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the text is
not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized in some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

It's print date (listed on the back cover of the case) is 2002.

The manual is published by BMW Mobile Tradition.

The back cover also has the following list (I would assume for compatibility
issues):

Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed

This software runs perfectly on other Windows XP machines as well as on
Windows 2000. However, the other computers I've tested this software on have
NOT had more than 512MB of RAM.

Does this help?

One more question: What is the proper etiquette here? Should I go ahead
and repost the previous postings as above? I know this one is already pretty
long, but I think it's easiser to review with the entire post visible in the
same view--especially when responding...

___Tklop
 
G

Guest

Tklop said:
kurttrail said:
Tklop said:
Here's the problem:

Please excuse the length of this post--I want to provide as much info
about this problem as I can.

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------

Run-time error '2004':

Out of memory.

---------------------------------

Here's my computer's configuration info* (msinfo32):

-------------------------------------------------------

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Backed up all files I wanted to keep, scanned them with Norton
AntiVirus Corporate, then put them aside.

2. Completely wiped both my hard drives, including writing zeros to
the entire disks surfaces to ensure I had no leftover corruption.

3. Reinstalled Windows XP Professional, with no additional
software--just
my basic drivers, and the software with the problem. Error message
remained.

4. Downloaded and installed all available "Windows Update" files,
service packs, etc. Error message remained.

5. Reinstalled the Windows XP Home edition which came with my
computer, configured it as in numbers 3 and 4. Error message
remained.

6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

6. Reinstalled the second 512MB DIMM, and the error message returned.

7. Downloaded and installed evey patch for "Visual Basic" I could
find here at Microsoft (which seemed to be related to Run-time or Out
of Memory errors). Error message remained.

8. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

9. Contacted Dell Support's Online Assistance. The technician
worked with me online for about an hour and a half, but couldn't
solve this either.

10. Attempted various "Virtual Memory" settings. Set virtual memory
to the maximum allowable amount for each of my basic hard drive
volumes, as well as my third "Striped" drive, but the error
continues, as long as I have more than 512MB of RAM.

----------------------------------------

As best as I can tell, the software was developed using an older
version of "Microsoft Visual Basic for Applications" (though I'm not
sure exactly which).

I don't want to keep opening my case repeatedly, to connect and
disconnect
my memory cards, since the additional RAM accelerates many of the
other programs I enjoy.

Is there any other way to fix this? Everything I've found in the
"Help" topics applies to older versions of Windows. I can't seem to
locate a solution for XP.

Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this
particular software?

Is this possible--maybe with "Device Manager"?

Has Microsoft addressed this issue yet--or do they plan to?

Will I end up having to PAY for a patch? I've already spent a lot of
money on this machine, the software I have, the warranties, etc.

Maybe someone can fill me in on how Microsoft's Online support works.
I'm not in the mood to pay money to enlist the assistance of
Microsoft's Online Support, especially if they don't have a way to
fix this.

I'm not gonna hold my breath on this one, but some of the advice I've
seen here is quite impressive! Maybe one of you REAL tekkies can
help me out!

Thanks for the help!

___Tklop

What program gives you the error?

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

Kurt:

Thanks for the reply!

The program is called:
---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------
The CD itself is marked with the following product identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the text is
not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized in some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

It's print date (listed on the back cover of the case) is 2002.

The manual is published by BMW Mobile Tradition.

The back cover also has the following list (I would assume for compatibility
issues):

Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed

This software runs perfectly on other Windows XP machines as well as on
Windows 2000. However, the other computers I've tested this software on have
NOT had more than 512MB of RAM.

Does this help?

One more question: What is the proper etiquette here? Should I go ahead
and repost the previous postings as above? I know this one is already pretty
long, but I think it's easiser to review with the entire post visible in the
same view--especially when responding...

___Tklop


Sorry... One more thing:

I have sent an e-mail to the address listed on the software--but have as yet
not received a reply. I fear that posting their e-mail address here might
bombard their company's box with SPAM and Porn samples. As frustrated as I
am, I know this problem does not lie within the software I purchased, but
within Microsoft's inability to correct compatibility issues generated within
their own software. Since the author of my BMW repair manual did not cause
this compatibility issue it would hardly be fair to post their e-mail address
here in public.

___Tklop
 
G

Guest

Tklop said:
Tklop said:
kurttrail said:
Tklop wrote:

Here's the problem:

Please excuse the length of this post--I want to provide as much info
about this problem as I can.

The following error message appears every time I attempt to open a
particular piece of software. This is an exact copy, including all
punctuation:

---------------------------------

Run-time error '2004':

Out of memory.

---------------------------------

Here's my computer's configuration info* (msinfo32):

-------------------------------------------------------

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name [XXXXXXX]
System Manufacturer Dell Computer Corporation
System Model Dimension 4550
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2524 Mhz
BIOS Version/Date Dell Computer Corporation A08, 9/23/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskDmVolumes\[XXXXXXX]\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
User Name [XXXXXXX]\[XXXXXXX]
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 644.13 MB
Total Virtual Memory 3.40 GB
Available Virtual Memory 2.80 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

----------------------------------------------------------

*NOTE: I edited the identifyable information from the text above when
copying, but otherwise it is exact.

------------------------------------

WHAT I HAVE ALREADY TRIED:

1. Backed up all files I wanted to keep, scanned them with Norton
AntiVirus Corporate, then put them aside.

2. Completely wiped both my hard drives, including writing zeros to
the entire disks surfaces to ensure I had no leftover corruption.

3. Reinstalled Windows XP Professional, with no additional
software--just
my basic drivers, and the software with the problem. Error message
remained.

4. Downloaded and installed all available "Windows Update" files,
service packs, etc. Error message remained.

5. Reinstalled the Windows XP Home edition which came with my
computer, configured it as in numbers 3 and 4. Error message
remained.

6. Completed steps 2 thru 4 above again, then removed one of my 512MB
DIMMS. Error message was not displayed, and the program worked fine.

6. Reinstalled the second 512MB DIMM, and the error message returned.

7. Downloaded and installed evey patch for "Visual Basic" I could
find here at Microsoft (which seemed to be related to Run-time or Out
of Memory errors). Error message remained.

8. Reinstalled the rest of my drivers, software, etc., and put my
backed-up files back on the hard drives.

9. Contacted Dell Support's Online Assistance. The technician
worked with me online for about an hour and a half, but couldn't
solve this either.

10. Attempted various "Virtual Memory" settings. Set virtual memory
to the maximum allowable amount for each of my basic hard drive
volumes, as well as my third "Striped" drive, but the error
continues, as long as I have more than 512MB of RAM.

----------------------------------------

As best as I can tell, the software was developed using an older
version of "Microsoft Visual Basic for Applications" (though I'm not
sure exactly which).

I don't want to keep opening my case repeatedly, to connect and
disconnect
my memory cards, since the additional RAM accelerates many of the
other programs I enjoy.

Is there any other way to fix this? Everything I've found in the
"Help" topics applies to older versions of Windows. I can't seem to
locate a solution for XP.

Is there any way to temporarily "Switch off" or "Disable" one of the
DIMMS electronically, then "Re-Enable" after I'm done with this
particular software?

Is this possible--maybe with "Device Manager"?

Has Microsoft addressed this issue yet--or do they plan to?

Will I end up having to PAY for a patch? I've already spent a lot of
money on this machine, the software I have, the warranties, etc.

Maybe someone can fill me in on how Microsoft's Online support works.
I'm not in the mood to pay money to enlist the assistance of
Microsoft's Online Support, especially if they don't have a way to
fix this.

I'm not gonna hold my breath on this one, but some of the advice I've
seen here is quite impressive! Maybe one of you REAL tekkies can
help me out!

Thanks for the help!

___Tklop

What program gives you the error?

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

Kurt:

Thanks for the reply!

The program is called:
---------------------------------------
Reparaturanleitung
BMW 628csi-M635i, Baujahr 75-89

Repair Manual
BMW 628csi-M635i, Model 75-89
----------------------------------------
The CD itself is marked with the following product identification number:
D-80788

The software is a BMW repair manual on CD-ROM, with both English language
and German language formats. Although the illustrations used are PDF format,
they are not organized or numbered in any particular order. Also the text is
not PDF, so although a picture is worth a thousand words, it's hard to
diagnose or repair a car without written instructions...

The software is organized in some sort of database, which links the
technical information, illustrations, etc. by a system which resembles
internet hot-links (for lack of a better description), based upon the topic
of interest selected from various menus.

It's print date (listed on the back cover of the case) is 2002.

The manual is published by BMW Mobile Tradition.

The back cover also has the following list (I would assume for compatibility
issues):

Operating System:
Windows 95, Windows 98,
Windows NT 4.0, Windows NT 2000
Windows ME, Windows XP

RAM:
32MB

Graphic:
High Color (mind. 32768)

CD-ROM Drive:
8-x Geschwindigkeit / Speed

This software runs perfectly on other Windows XP machines as well as on
Windows 2000. However, the other computers I've tested this software on have
NOT had more than 512MB of RAM.

Does this help?

One more question: What is the proper etiquette here? Should I go ahead
and repost the previous postings as above? I know this one is already pretty
long, but I think it's easiser to review with the entire post visible in the
same view--especially when responding...

___Tklop


Sorry... One more thing:

I have sent an e-mail to the address listed on the software--but have as yet
not received a reply. I fear that posting their e-mail address here might
bombard their company's box with SPAM and Porn samples. As frustrated as I
am, I know this problem does not lie within the software I purchased, but
within Microsoft's inability to correct compatibility issues generated within
their own software. Since the author of my BMW repair manual did not cause
this compatibility issue it would hardly be fair to post their e-mail address
here in public.

___Tklop

Hey, fellow posters:

I figured it out!

This doesn't solve the compatibility issue, but it's a good work-around!

Thanks to some kind help from "Jim" on the "Software - Other Software" board
over at Dell Support (where I also had posted my problem).

I modified the boot.ini file as follows:

Old:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /fastdetect


New:

[boot loader]
timeout=5
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional 512MB" /fastdetect /maxmem=512


I modified the file by copying the line beneath [operating systems] and
pasting it as a new line below. Next, I added the switch "/maxmem=512" to
limit the operating system from using more than 512MB. Next, I modified the
text for the second OS line to indicate the lesser RAM configuration.

Works perfectly!

Thanks again!

___Tklop
 

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