Removing USB device crashes XP Pro, copying to external device, to

G

Guest

2.8Ghz Pentium 4, XP Pro SP 2, current w/ patches, anti-virus
signature/scans, firewall in place.

Whenever removing USB devices (after ejecting) my system reboots, w/ the
following error code in system log of event viewer:

Category: 102
Event ID: 1003

Error code 00000035, parameter1 84bd6240, parameter2 00000000, parameter3
00000000, parameter4 00000000.

I've searched but have been unable to find a relevant hotfix. The main
reason I want to get the USB problem solved is to allow me to safely copy my
data to an external device so I can reformat/reload the system.
 
B

Baruch

2.8Ghz Pentium 4, XP Pro SP 2, current w/ patches, anti-virus
signature/scans, firewall in place.

Whenever removing USB devices (after ejecting) my system reboots, w/
the following error code in system log of event viewer:

Category: 102
Event ID: 1003

Error code 00000035, parameter1 84bd6240, parameter2 00000000,
parameter3 00000000, parameter4 00000000.

I've searched but have been unable to find a relevant hotfix. The
main reason I want to get the USB problem solved is to allow me to
safely copy my data to an external device so I can reformat/reload the
system.

To my best understanding, even though USB should be hot-linkable, there
are times when it is not. Most of these times involve transfer of files,
as though the USB device were a disk. I believe it has to do with write
caching, meaning that a certain amount of your data isn't written to the
USB device until the buffer is "flushed". If the buffer isn't flushed,
the file lacks that last bit of data, and it isn't "closed".

When you plug a USB device like that in, you should get the usual beep
letting you know you've connected something. Also look in the system
tray for a small, greenish item (I don't recall the exact appearance, but
it's somewhat like a bookmark or something). The tool tip balloon over
it will say something like, "Safely remove hardware". Click it, click
the appropriate device you want to unplug, and then you'll be able to do
it without losing data.

HTH.
 
G

Guest

I thought I was on the right track, and had some success, but am still
experiencing problems. I'd already thought to make sure I was "safely
removing hardware" (a couple times I didn't)...no difference there. What I
did try was to uninstall all my USB hubs and reboot, knowing that since they
are PNP devices they would reinstall after reboot. All the devices worked ok
for a time, and then hung (crashed w/ reboot). I'm thinking that I'm likely
looking at a bad USB controller and am looking at replacing my motherboard,
as I've already flashed the BIOS and reloaded the drivers...thank you for
your suggestion, for once I was a step ahead.
 

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