Remote Procedure Call Terminates

P

Pete

Hello,

I am having an issue where when connected to my dialup
ISP, without fail, after ~15 minutes, I receive a Windows
generated dialog which details:

"The Remote Procedure Service Terminated unexpectedly."
The dialog has a 60 second countdown timer at which time
the system reboots.

This only appears to happen when I am connected to my
ISP. The same dialog can be proceduced by ending the
SVCHost process. There is no way to back out of this
forced reboot.

I am running XP Home. Anyone have any suggestions?
 
D

dev

Pete said:
I am having an issue where when connected to my dialup
ISP, without fail, after ~15 minutes, I receive a Windows
generated dialog which details:

"The Remote Procedure Service Terminated unexpectedly."
The dialog has a 60 second countdown timer at which time
the system reboots.

This only appears to happen when I am connected to my
ISP. The same dialog can be proceduced by ending the
SVCHost process. There is no way to back out of this
forced reboot.

I am running XP Home. Anyone have any suggestions?

Before posting, it's always wise to search the group for your topic, which
could save you and others
wasted time.

In this case "rpc" or "remote" brings up literally dozens of hits on how
to eradicate this worm. Or visit http://google.com and search for "blaster".
 
P

PA Bear

<waving> Hi, Gary!

Plus: http://support.microsoft.com/?kbid=826955 and
http://www.microsoft.com/security/protect/.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

:
| It appears your computer has been infected with the Blaster virus. For
more
| information and how to fix this please see follow this link:
|
| http://www.microsoft.com/security/incident/blast.asp
| http://www.microsoft.com/security/protect/main.asp
|
| More information about this particular worm:
|
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
|
| Removal Information can be found here
| http://www.kellys-korner-xp.com/xp_qr.htm#rpc
|
| --
| Gary Tsang
| Microsoft MVP - Windows XP Shell/User
| http://www.microsoft.com/mvp
|
| | > Hello,
| >
| > I am having an issue where when connected to my dialup
| > ISP, without fail, after ~15 minutes, I receive a Windows
| > generated dialog which details:
| >
| > "The Remote Procedure Service Terminated unexpectedly."
| > The dialog has a 60 second countdown timer at which time
| > the system reboots.
| >
| > This only appears to happen when I am connected to my
| > ISP. The same dialog can be proceduced by ending the
| > SVCHost process. There is no way to back out of this
| > forced reboot.
| >
| > I am running XP Home. Anyone have any suggestions?
|
|
 
K

Ken Blake

In
Pete said:
I am having an issue where when connected to my dialup
ISP, without fail, after ~15 minutes, I receive a Windows
generated dialog which details:

"The Remote Procedure Service Terminated unexpectedly."
The dialog has a 60 second countdown timer at which time
the system reboots.


You have the MSBlaster worm. To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://download.microsoft.com/downl...e-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
 

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