Remote Procedure Call service problems! Please Help!

C

Chris

My computers (all three of them)are all running windows
xp home edition. While i am online all of them will begin
to shutdown in some random amount of time and give me a
countdown with an error message that says:

Windows must now restart because the Remote Procedure
Call service terminated unexpectedly.

I have no idea how to solve this problem and it is
essential that i have these computers running properly as
they are my business computers.

Thanks for any help, Chris.
 
S

Sharon F

My computers (all three of them)are all running windows
xp home edition. While i am online all of them will begin
to shutdown in some random amount of time and give me a
countdown with an error message that says:

Windows must now restart because the Remote Procedure
Call service terminated unexpectedly.

I have no idea how to solve this problem and it is
essential that i have these computers running properly as
they are my business computers.

Thanks for any help, Chris.

It sounds like your system is infected with the Blaster Worm.

Use Start> Run and type in
shutdown -a
to abort the shutdown.

Then see the references below for more information about what it is, how to
remove it and how to protect your system against future infection.

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.r
emoval.tool.html

MS-MVP Kelly Theriot's Repair Solution:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc
 

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