Remote Access Connection Manager fails to start / Error 1717?

M

Mark Hilberg

Hi,

I have used dsl for the past year or so. Now, for the next three weeks I
have to connect to the Internet with a modem and I tried to establish a
connection to an ISP. However, I think some files on my w2k system (SP4,
athlon, 512 mb ram) got corrupted as I can't start the Remote Access
Connection Manager.

If I try to create a new connection through the connections menu of IE6,
I get the error message: "cannot load RACM / error 711". I tried to start
RACM manually in the administrative tools section, but then I get the error
message "cannot load RACM / error 1717, more information in the event
log (which does not contain any information at all...). If I try to
configure
a connection with the "Network and dialup connections" wizard, I can
enter all information, but after the last step (connection name) I get the
error message that I need to choose another name for the connection
(no matter what name I use). TCP/IP protocolls are installed; dependent
services (telephony...) are up and running. I don't have a clue what's
going on on this machine.

I already googled for a solution, but only found an MS article related to
an XP-Service Pack-problem -- nothing on w2k so far. However, a number
of posts indicate that many people have a similar problem . . .

Thank you very much for your help. All tips are very much appreciated!


Greetings, Mark
 
D

Dave Patrick

When you view the logged events in Event Viewer in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.

Please do so for each of the different System Log events (that are a Type:
'Error' or 'Warning') since last boot so we can see all of the event detail.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi,
|
| I have used dsl for the past year or so. Now, for the next three weeks I
| have to connect to the Internet with a modem and I tried to establish a
| connection to an ISP. However, I think some files on my w2k system (SP4,
| athlon, 512 mb ram) got corrupted as I can't start the Remote Access
| Connection Manager.
|
| If I try to create a new connection through the connections menu of IE6,
| I get the error message: "cannot load RACM / error 711". I tried to start
| RACM manually in the administrative tools section, but then I get the
error
| message "cannot load RACM / error 1717, more information in the event
| log (which does not contain any information at all...). If I try to
| configure
| a connection with the "Network and dialup connections" wizard, I can
| enter all information, but after the last step (connection name) I get the
| error message that I need to choose another name for the connection
| (no matter what name I use). TCP/IP protocolls are installed; dependent
| services (telephony...) are up and running. I don't have a clue what's
| going on on this machine.
|
| I already googled for a solution, but only found an MS article related to
| an XP-Service Pack-problem -- nothing on w2k so far. However, a number
| of posts indicate that many people have a similar problem . . .
|
| Thank you very much for your help. All tips are very much appreciated!
|
|
| Greetings, Mark
|
|
|
 
G

Guest

Mark Hilberg said:
Hi,

I have used dsl for the past year or so. Now, for the next three weeks I
have to connect to the Internet with a modem and I tried to establish a
connection to an ISP. However, I think some files on my w2k system (SP4,
athlon, 512 mb ram) got corrupted as I can't start the Remote Access
Connection Manager.

If I try to create a new connection through the connections menu of IE6,
I get the error message: "cannot load RACM / error 711". I tried to start
RACM manually in the administrative tools section, but then I get the error
message "cannot load RACM / error 1717, more information in the event
log (which does not contain any information at all...). If I try to
configure
a connection with the "Network and dialup connections" wizard, I can
enter all information, but after the last step (connection name) I get the
error message that I need to choose another name for the connection
(no matter what name I use). TCP/IP protocolls are installed; dependent
services (telephony...) are up and running. I don't have a clue what's
going on on this machine.

I already googled for a solution, but only found an MS article related to
an XP-Service Pack-problem -- nothing on w2k so far. However, a number
of posts indicate that many people have a similar problem . . .

Thank you very much for your help. All tips are very much appreciated!


Greetings, Mark
 
G

Guest

I've encountered this problem several times before. I've almost always been
able to fix it by making sure the "event viewer" and "system event
notification" are running. apparently there's an undocumented dependency
between telephony and event viewer.
 

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