The newsgroup to which you posted is dedicated to supporting the Windows Mail program. You will get more help by posting that issue in the Windows Live Mail newsgroup: http://www.microsoft.com/communitie...dg=microsoft.public.windows.live.mail.desktop or via your news reader: news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/default.aspx/profile/vandermolen "pharmaman1" <> wrote in message news:... > Could someone help me out !!! > My saved email will not open (never had this problem before). When I try to > open mail (saved folder) I get the following: > "Sorry,something unexpected happened and Windows Live Mail must close" then > "conacts failed to load Windows Live Mail is incorrectly configured, please > re-install" > Any suggestions !!!