On Wed, 7 Mar 2012 03:17:42 +0000, Ryan Jantz <> wrote: >I just upgraded to a smart phone and have been using my gmail account to >view emails on it. Most of the time if I view a new email on my phone >and then later open outlook, they won't get downloaded or show up in >outlook at all. So far, you've described default behavior if you've set up your email account using POP3. By default, emails are deleted from the server after they've been retrieved. Sounds like you want to change that, which is easy enough. >Is there a setting that only downloads new and unread >emails in outlook? I can't figure it out and I really need to be able to >have outlook download everything on the gmail server and not just new >emails. Since you're apparently accessing your emails first from the smart phone, and then later at home with Outlook, start with the smart phone. Look for a setting similar to "Leave a copy on the server" buried somewhere in the email server or account settings. That way, you can see your new emails during the day on your smart phone, but they'll still be available to Outlook when you get home. In case the reverse is also true, where you want email to be available on the smart phone even after you've seen it in Outlook, then do the same thing in Outlook; i.e., check the box to 'Leave a copy on the server' in Outlook. Outlook has additional settings for eventually deleting email from the server after a configurable number of days to help keep things cleaned up. In Outlook 2003, you'd go to Tools, Email Accounts, view existing email accounts, select the relevant account, then hit Change. Click More Settings, then select the Advanced tab. You'll see the setting toward the bottom of that tab. Other versions of Outlook may or may not be similar in where the setting is located. It'll be around somewhere.