Publishing pictures in Live Mail

M

Machinist60

When I use 'add photos' to an email and choose low density all works well
except when photos are rotated which results in a Photo Publishing Error,
Sorry we couldn't upload your photos.

Does any one know a fix for this.

Thanks, John.
 
V

VanguardLH

Machinist60 said:
When I use 'add photos' to an email and choose low density all works
well except when photos are rotated which results in a Photo
Publishing Error, Sorry we couldn't upload your photos.

You sure that prompt isn't followed by:

Do you want to send the message anyway?
Recipients will see the small photos shown in this message, but they
won't have access to higher-resolution versions of your photos that they
can view online and save. To try again, click 'No' and start over."

That gives you an option to actually put the full resolution file into
your message (rather than have to use Skydrive to upload it there)?

Do you have a Skydrive/Hotmail account so the Photo Email feature can do
the upload of the full resolution image into that account? If so, is
WLM configured to connect to it when you start WLM?
Does any one know a fix for this.

Have the photos already been rotated in a photo editor before you send
them via Photo Email? Or are you somehow trying to rotate them during
the send operation?

Use a photo editor to rotate before adding to e-mail. That is, rotate
the photo to edit the image file before you elect to add it to your
e-mail.

If you're using Windows Live Photo Gallery (WLPG) and importing
pictures, like from your camera, the photos may get automatically
rotated provided your camera includes metadata on its orientation during
the snapshot (i.e., your camera has to know if it was vertical or
horizontal). If you don't want auto-rotate (because it rotates what you
don't want rotated), in WLPG to to File -> Options -> Import tab, and
deselect the "Rotate pictures on importion" option. Otherwise, just
rotate the photo in WLPG if that's the orientation you want before you
use Photo Mail in WLM. I doubt every possible edit function in WLPG is
usable via the integration interface between it and WLM.

The way you describe of adding an image file is that you are probably
using the Photo Email feature. The error you mention is, I believe,
associated with WLPG but you didn't mention using WLPG. Details matter,
just like Windows *Live* Photo Gallery is different than Windows Photo
Gallery (in Windows Vista) and then there's Windows Live Gallery
(retired) which was a center for gadgets, extensions, and add-ons for
Windows and Live services. "Publishing" is uploading the file to your
Skydrive account, so you also have to be logged in. A small image
version is put into your real e-mail with a link to the full version up
on the server in your Skydrive account. Right-clicking an image file in
Windows Explorer in Windows 7 and sending it via e-mail results in using
Photo Mail. (You didn't mention WHICH version of Windows that you're
using.)

By the way, how full is your Skydrive account?

If you installed Windows Live Photo Gallery (which, I believe causes the
"Photo Publishing" error you mentioned), and you use WLPG to select
photos to send via e-mail:
- Right-click on an image.
- Select the picture.
- Click the drop-down arrow on the Photo Mail option and select "Send
photos as attachments".
If you are using Windows Explorer to select images to e-mail:
- Right-click on an image.
- Choose Preview. This loads the image into WLPG.
- Click the drop-down arrow on Photo Mail and choose "Send photos as
attachments".

If you're in the new-mail compose window of WLM:
- Select a photo in Photo Email. This reveals the Photo Email
Tools/Format option.
- Click the paperclip icon to change a Photo Email to one with
attachments.

If you want to send the file as an attachment within your e-mail the old
way (the full file is encoded into a MIME part in your e-mail and shows
as an inline or attached file) then attach the file or insert it inline
in the text of your message.

I recall reading there is a user-configurable option in WLM under the
Compose tab to "Convert messages to photo e-mails when adding photos".
Disable it if you never want to incorporate Skydrive with uploading the
full resolution photo up there and putting a small image and link into
your actual e-mail.

I've also read that the database that tracks your photos and videos in
WLPG can get corrupted so you force WLPG to rebuild it. You exit WLPG,
go to "%userprofile%\Local Settings\Application Data\Microsoft\Windows
Live Photo Gallery", rename pictures.pd<n> (where <n> is a number
probably dependent on the version of WLPG) to something else (e.g.,
old_pictures.pd5), and reload WLPG. Another option is to go to
Add/Remove Programs, select Windows Live Essentials like you intend to
uninstall it but select Repair instead of Uninstall.

The above relates to WLM 2011 with its Skydrive integration (and the
error comes from WLPG). Yet you're posting here using WLM v14 which, I
thought, was part of Windows Live Essentials (WLE) 2009. Are you
somehow running with a mashup of WLE 2009 and 2011 components?
 
V

VanguardLH

Oh, by the way, the Windows Live Mail newsgroup is over at:

microsoft.public.windows.live.mail.desktop

The error you're getting is with Windows Live Photo Gallery whose
newsgroup is probably at:

microsoft.public.windows.photogallery

This newsgroup was originally to discuss the Help and Support feature
included in Windows XP but got miscontrued by many for general help on
Windows XP (which is the microsoft.public.windowsxp.general group). If
you want to post to a community more focused on the apps that you are
using, you should post over in those newsgroups.

I don't use ANY version of WLE or WLM so what I stated above was from
what I read about the software and post/forum threads by other users
with the same complaint as yours.
 
M

Machinist60

VanguardLH said:
Oh, by the way, the Windows Live Mail newsgroup is over at:

microsoft.public.windows.live.mail.desktop

The error you're getting is with Windows Live Photo Gallery whose
newsgroup is probably at:

microsoft.public.windows.photogallery

This newsgroup was originally to discuss the Help and Support feature
included in Windows XP but got miscontrued by many for general help on
Windows XP (which is the microsoft.public.windowsxp.general group). If
you want to post to a community more focused on the apps that you are
using, you should post over in those newsgroups.

I don't use ANY version of WLE or WLM so what I stated above was from
what I read about the software and post/forum threads by other users
with the same complaint as yours.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Whoa, looks like I've stepped into it here. After all these years of email
handling photos one would think it should be seamless.

Thanks for reply, I'll probably just let sleeping dogs lie.

John.
 

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