Problems with Vista/Microsoft 2007 - sending emails to webmail

[Guest]

My problem seems a little obscure but here goes:

I have recently bought a new pc with vista (home basic) already downloaded
- I bought windows 2007 (home/student) seperately and downloaded it.

My problem is that when I send emails from my home pc to my university
webmail account with a word doc attached - the email arrives but Iam unable
to view the doc (it seems crypted?) In fact, I have had 2 emails returned
tonight!!!

Similarly, If Iam working at home but access my uni webmail account and use
it to send emails - if I attach a word doc, or powerpoint, the recipient can
receive the mail but the attachment is just a jumble of letters, numbers,
symbols, etc.

This problem has only happened on my new pc. Absolutely no probs with xp
and older microsoft.

Sending me mad as I can't send important docs, etc, to uni!!

Any help greatly appreciated
Lee

 

[Max]

Assuming that by "windows 2007/microsoft", you mean Microsoft Office 2007,
if you want to maintain compatibility with older versions of Office, save
your .doc files/attachments in the appropriate format:
In Word, click the Logo-Orb in the upper left corner, Save As, ==>Word
97-2003.

 

[Guest]

Many thanks Max!!

Completely solved my problem.

Should have read the instructions - methinks!!