Problems installing QuickTime 7 with iTunes 6 for Windows XP

L

LR

I am encountering problems with the latest version of QuickTime
(version 7.0.3) together with iTunes 6.

Installation is fine except at the end when I receive an error message
saying '1628: Failed to complete installation' It appears that
both programs have been installed and work but I am unable to uninstall
them. Neither program appears in the Add/Remove programs list when
they should be. If I select 'Uninstall QuickTime' from the Program
list the uninstalation process starts but stops half way through.

I have tried downloading QuickTime standalone version but this is
exactly the same. I removed the QuickTime folder, and all its
contents, from C:\Program Files\QuickTime and installed the previous
version (6.5.2) which installs and uninstalls fine.

I am at a loss as to why the latest version is causing problems.

Would appreciate any help or advice as to why this is happening?

Thanks
 
F

Fred S

LR,

Try clearing out your temp folder and temporary Internet files (use
Control Panel - Internet Options). Then try again.

Sometimes, lots of stuff in the temp folder can interfere with a new
installation.

Let us know how it goes, Fred
 

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