Problem with FAX - Windows 2003 SBS R2

Discussion in 'Microsoft Windows 2000 Fax' started by Massimo Artini, Nov 26, 2008.

  1. Hi folks,

    i've a strange problem with fax service. The machine is a Dell PE840 with
    2Gb RAM and 2 Serial Modem supported by Windows CL.

    When i try to send a fax from a client (the fax is shared) with multiple
    recepients the service doesn't queue the faxes and no error are showed.

    So after month of trying (and after activating all logs on all devices and
    also changing modems), this evening i retry with procmon.exe active during
    fax sending. (the sysinternals tool).

    So! it works... if i trace the fxssvc.exe service during sending it work. I
    suppose that during tmp queue file creation the service generate an error.
    Infact i can see on procmon tracing several NAME DUPLICATED during creation
    of file in queue.

    Anyone know if there is a registry key or something else that can force
    sleep during creation of multiple files in queue???

    Thanks in advance.

    PS. SBS is the italian version. Also i need to set the X3 AT command for the
    modem directly in the registry cause the fxssvc service use everytime ATX4
    that is not supported in european phone line.
    Massimo Artini, Nov 26, 2008
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